CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced the expansion of its activities in India with a new office openingin Hyderabad. This... expansion will support CGS’s growing list of global clients. Responsibilities • Customer relationship management • Technicalsupport • Email and chat support • Using citrix access for resolving customer queries • (Citrix acess → salesforce→ Escalation → dell remote assist → resolution
• Troubleshoot complicated hardware and software issues, and replicate customer environments and network problems in the lab. Manage critical customer issues and facilitate communication between... customers, escalation, and engineering. and will provide root cause analysis and investigate and troubleshoot and will have direct communication with client's teams and will liaise closely with internal teams to reproduce and resolve issues. • dealing with the complicated issue and getting the resolution to customer within time
average sales job with duties including composing deposits, counting the cash drawer, doing some work on excel spreadsheets, doing battery changes on watches, shipments, reticketing inventory and... closing and opening the store. There is sort of an ability to move up depending on how many employees are working at a location.
pay is below average for the amount of work and commissions are very low