Compare Concentrix vs BENCHMARQUE BETASee how working at Concentrix vs. BENCHMARQUE compares on a variety of workplace factors. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest. All salaries and reviews are posted by employees working at Concentrix vs. BENCHMARQUE. Learn more about each company and apply to jobs near you.
- Concentrix scored higher in 5 areas: Overall Rating, Career Opportunities, Senior Management, % Recommend to a friend and Positive Business Outlook.
- BENCHMARQUE scored higher in 4 areas: Compensation & Benefits, Work-life balance, Culture & Values and CEO Approval.
What Employees Say
- "Oportunidade de crescimento" was the most mentioned Pro at Concentrix.
- "Low salary" was the most mentioned Con at Concentrix.
I have been working at Concentrix full-time for less than a year
There are many benefits of providing good customer service, including: Customer satisfaction – happy customers will recommend the business to others through word of mouth or social media reviews.... This could increase the market share of the business.
Not having an answer to the customer's queries. ... Transferring calls to another department. ... Failing to understand what customers want. ... Dealing with angry customers
Advice to Management
Your Customer Lifetime Value Drops. You Lose Your Best Employees.