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What Employees Say
I have been working at HCL Technologies full-time
• Engaged in working with France Biomerieux Healthcare and executed various duties including managing major incidents and severities for the client, monitored tools using solar winds, snow tool and... weather maps and also handled Bridge call for Severity 1 incidents
• Served as a first point of contact for customers seeking technical assistance over phone/email • Performed troubleshooting through diagnostic techniques and chat process for the... employees • Executed troubleshooting WIFI Connections via GOTO Assist admin rights, resetting passwords and diagnosed web clock issues via Active Directories