Compare Optical Express vs Boots Opticians BETASee how working at Optical Express vs. Boots Opticians compares on a variety of workplace factors. By comparing employers on employee ratings, salaries, reviews, pros/cons, job openings and more, you'll feel one step ahead of the rest. All salaries and reviews are posted by employees working at Optical Express vs. Boots Opticians. Learn more about each company and apply to jobs near you.
- Optical Express scored higher in 8 areas: Overall Rating, Career Opportunities, Compensation & Benefits, Work-life balance, Senior Management, Culture & Values, % Recommend to a friend and Positive Business Outlook.
- Boots Opticians scored higher in 1 area: CEO Approval.
What Employees Say
- "Great team" was the most mentioned Pro at Optical Express.
- "Staff discount" was the most mentioned Pro at Boots Opticians.
- "Senior management" was the most mentioned Con at Optical Express.
- "Shop floor" was the most mentioned Con at Boots Opticians.
I worked at Optical Express full-time for more than 3 years
Exciting industry Customers and the ability to change their lives - when treatment successful Opportunity to develop an extensive technical understanding The challenge of a selling a very hard to... sell product - making it very rewarding
Terrible reputation - staff and customer Lack of customer service ethos Poor leaders Dishonest to customers and staff - company will promise the earth and deliver misery at times Pay is outrageously... low. Bonus perimeters constantly change and at times can be very lucrative. If you negotiate pay rises - get it in writing as they take forever to pay it and don't back-date - if they ever pay it. They will bully you to work all over and unsociable hours if you're the strongest performer as they want you to turn underperforming clinics around. They have managers in clinics who aren't capable and they expect the strong performers (sales staff) to improve their clinics/business without reward. You'll find the strongest sales staff won't hang around for long. Not the mention the constant feeling of vulnerability given the number of times in recent years subsidiaries have gone into administration and store closures.
Advice to Management
Strip the weak leaders and dead wood out of the business instead of letting the best members leave. Pay them more as oppose to paying a little for the team you have and the business will improve.
I have been working at Boots Opticians part-time
Friendly and helpful staff. Everyone works well together as a team and wants everyone to progress and learn.
More recently, it seems the business as a whole has become more profit focused this is compared to its previous main focus of customer service above everything, so it seems. Within my local store, we... don't agree with this.