Compare PetSmart vs Hot Topic BETA

See how Hot Topic vs. PetSmart compare on employee ratings, job openings, CEO approval, business outlook and more.

Employee Ratings

Overall Rating
(full-time and part-time employees only)
3.1
(based on 4567 reviews)
3.4
(based on 1013 reviews)
Career Opportunities
3.0
2.9
Compensation & Benefits
2.9
2.8
Work-life balance
3.1
3.1
Senior Management
2.7
2.9
Culture & Values
3.2
3.7
CEO Approval
PetSmart Ceo J.K. Symancyk
46%J.K. Symancyk
Hot Topic Ceo Steve Vranes
67%Steve Vranes
% Recommend to a friend
47%
55%
Positive Business Outlook
34%
36%

Salaries

Salaries for similar jobs
Business Analyst1 Salaries
₹17,849/mo
There are no salaries matching this company.

What Employees Say

Pros
"Working with animals"(in 387 reviews)
"Work environment"(in 120 reviews)
"Dress code"(in 127 reviews)
"Employee discount"(in 84 reviews)
Cons
"Animals"(in 401 reviews)
"Dogs"(in 242 reviews)
"Upper management"(in 55 reviews)
"Sales associates"(in 47 reviews)
Featured Review

Part Time Cashier

I have been working at PetSmart for more than a year

Pros

If you love animals, this is the place to work. Always something cute, fluffy, or exotic walking through the door. You may see a baby kangaroo, a snake, a lizard, or even a pig walking around. And... you'll come to know the regular customers and their pets by name.

Cons

It can get very loud at times in the store, especially on weekends when it's so busy, you have rescue animals up for adoption, dog training, and just utter chaos at times. Throw in a bunch of kids... (and sometimes adults) playing with the squeaky dog toys, and throwing the dog frisbees and balls around and it's the perfect combination for a major headache! And, a lot of times the pet parents don't avail themselves of our oops stations and leave us with "surprises" throughout the store.

Advice to Management

The new direction the company is taking has shifted the main focus off of the important things, like excellent customer service and prompt but courteous check out, to forcing sales of dog training... classes and puppy kits. They're cutting hours of the ones who can't make customers buy what they don't want or can't afford, and are threatening to fire those that aren't in "compliance". As a result, they will lose dedicated, caring employees, and eventually customers with this forceful strong armed sales approach. I certainly won't return to shop at any place where I can't walk around the store free of what I consider to be harassment. When you tell one person "no thank you, I'm not interested", only to turn a corner and have yet another person try to sell you the same thing, you lose customers. Let people decide on their own whether to buy these classes and puppy kits, and turn the focus back around to taking care of the pet parents.

Current Employee - Store Manager

I have been working at Hot Topic full-time

Pros

Great environment, supporting upper management. A place where your voice is heard and room for growth

Cons

Wish we had more payroll

Job Postings