Great people, growth opportunities, work-life balance. Got to work with some of the better GMs in the company but they make or break your overall job happiness. Some GMs are really hard to work with,... so your experience can depend on your hotel management. Good work life balance and emphasizes internal and career growth.
Pay is low (no surprise there, its post-covid hospitality...), but the benefits and lack of flexibility make the pay harder to justify. SALES PEOPLE BEWARE - this company does not have a bonus plan... that allows you to bonus realistically. Company says you can bonus up to 25% of salary, but bonus plan is so drilled down with unrealistic budgets, you'll never make more than a few hundred bucks a year. Sales has only bonused on overall hotel revenue since the pandemic, regardless of personal booking success. After a while the demotivation sets in. Corporate sales is extremely disorganized and inconstant person to person. A lack of support from the corporate team is an issue for sure, they are just out of touch with their hotels. Company does promote within, but not like they promise you will. Little bug for me also was lack of expense system. Expect employees to go out of pocket on hotel expenses, flights, other related costs (up to thousands of dollars) and have hard paper expense system that takes a couple weeks to return. I ended up refusing to expense things because of the out-of-pocket challenges. Lots of promises... conference, anniversary gifts, changed bonus structure, but were not implemented for the couple years I worked there.