ADP FAQ

Have questions about working at ADP? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at ADP.

All answers shown come directly from ADP Reviews and are not edited or altered.

65 English questions out of 65

17 August 2021

Does ADP offer relocation assistance?

Pros

Benefits, good coworkers, decent pay, nice time off package, a very inclusive environment, benefits start day 1

Cons

Time off not allowed at end of year, misleading about "call blocks" included with this position (they are not just blocks but you are also expected to take any incoming call for anyone's client if it goes to your line, effectively also making you tier 1 support for payroll), often get stuck not transitioning your clients to Service after implementation (which means you have to perform Payroll Advisor duties as well for those clients) Training for payroll was absolutely non-existent, resources for internal processes and policies also very sparse This is an hourly position where you're not allowed to take overtime yet also given so much work you have no choice but to take overtime.Your counterpart the Implementation Consultant both makes more money and is salaried. They have a broader scope but hold far fewer clients than you.

Advice to Management

Training and development are vital. Needs to be much better, especially for a company this size and old. Also fight for your people when upper management wants to add even more duties to their workload. Don't just shrug and answer "that's the way it is" when they have concerns.

Benefits, good coworkers, decent pay, nice time off package, a very inclusive environment, benefits start day 1

17 August 2021

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23 June 2019

Does ADP offer massages?

Pros

Great team environment. Great perks and benefits such as higher superannuation, free insurances, regular massages and plenty more. Great opportunities for career advancement and learning.

Cons

Nothing of any major note. Every role and company have their moments and quirks, but this is certainly got a lot less than others.

Advice to Management

Keep doing what you're doing. Keep the emphasis on the employees - it makes a huge difference when you have happy and engaged staff.

Great perks and benefits such as higher superannuation, free insurances, regular massages and plenty more.

23 June 2019

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10 July 2021

Does ADP offer dental insurance?

Pros

Excellent benefits. The company provides 401K medical dental all the basics and then tuition reimbursement and a bunch of other extras like adoption assistance.

Cons

Work life balance can suffer during peak times of year. Internal systems outdated and difficult to navigate.

Advice to Management

Spend more to upgrade systems faster for internal support.

The company provides 401K medical dental all the basics and then tuition reimbursement and a bunch of other extras like adoption assistance.

10 July 2021

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16 May 2021

Does ADP offer parental leave?

Pros

Friendly, accountable, good vision, flexible, day work

Cons

Long working hours, vacation, insurance, work from home, maternity

Long working hours, vacation, insurance, work from home, maternity

16 May 2021

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21 July 2020

Does ADP have a pension plan?

Pros

Offers work from home on a needed basis, weather etc.

Cons

Once you reach a certain pay level or age, your position will be 'eliminated' MANY tenured employees let go because of pay level and pension benefits which are no longer offered.

Once you reach a certain pay level or age, your position will be 'eliminated' MANY tenured employees let go because of pay level and pension benefits which are no longer offered.

21 July 2020

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65 English questions out of 65

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