Appian FAQ

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26 English questions out of 26

28 March 2019

What is health insurance like at Appian?

Pros

-Pretty good Product -Good book of customers -Smart engineers -Probably a decent place to start for a recent college grad looking to gain experience

Cons

-Sub par benefits for the industry - health insurance cost is high, no sick days, low pay for the industry with no merit raises, no ESPP, vesting 401k w/low match -Management doesn't care to listen to feedback or suggestions: execs who don't understand sales, yet act as if they know it all -Sales is not respected by management: Lots of micromanagement. Turnover seems high -Incentives are not great for sellers: no sales clubs, no stock grants or raises, yoy cuts to comp plans -Promotions are not based on merit: They happen only because the last disgruntled sales leader left (probably because they weren't paid properly). The next in line is quickly moved up (no matter how inexperienced) as long as he/she is willing to simply take orders, never push back, and not ask for a raise.

Advice to Management

If you want to grow quickly to become a 1B company, open your wallets and INVEST in your sales force - sales clubs, contests, merit raises etc. This is not complicated. You have a good product. If you invest in your sellers, demonstrate that you value and trust their experiences and listen to them from time to time, the company's growth WILL accelerate. I'm certain of this. The sales culture needs to change or you are going to continue to lose good salespeople.

-Sub par benefits for the industry - health insurance cost is high, no sick days, low pay for the industry with no merit raises, no ESPP, vesting 401k w/low match

28 March 2019

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12 November 2020

Does Appian offer unlimited holiday?

Pros

Absolutely the best Low Code platform on the market. Growth has been amazing. Employee support from a Covid perspective is above and beyond. Unlimited PTO. Extensive health insurance options. Competitive base salary. Exceptional engineering expertise.

Cons

Even with record revenues, Appian has hit a wall. I have high expectations the new CRO will shake up the organization. Legal has too much say in pricing deals. Legal needs to treat internal customers with respect. Commission structure needs reevaluated. I do expect this to be addressed for 2021. US top leadership needs to be more engaged and stop playing favorites.

Advice to Management

Sales recognition needs to be addressed in a serious manner. For years this has been ignored. Stop talking about it and execute. Get competitive in the market from deal perspective. Get legal out of the pricing discussions. Deal Desk while part of legal is getting better, they are still too rigid and closed minded. Internal departments need to treat internal customers with respect like sales treats customers. Sales is not the enemy.

Unlimited PTO.

12 November 2020

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4 December 2019

How are senior leaders perceived at Appian?

Pros

The CEO is very transparent and committed to keeping the culture of the organization as Appian continues to grow. My manager is honest and open and gives great feedback on how I can grow. The quarterly meetings helps to keep employees engaged with the vision of the company and in the know of all the changes. Lot of "free food" is a plus. The Monday morning breakfast turns the Monday blues into woohoos.

Cons

Need to work better with inter-departmental communication.

Advice to Management

Keep open communication and keep the culture of the organization. Even when things are not good, having a work space that feels like home will keep employees.

The CEO is very transparent and committed to keeping the culture of the organization as Appian continues to grow.

4 December 2019

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5 March 2019

What are some insights into the strategy or vision at Appian?

Pros

-Challenging work requiring abstract thinking and analytical skills -Exciting (low code) industry with very promising future -Project based work, so the work experience will vary -Opportunity to travel and not get stuck working in the same office day to day (if that's important to you) -Professional experience in developing front facing client skills, agile software delivery, and Appian platform development experience (which is a marketable skill set outside of working at the company)

Cons

-Appian is a more sales centric organization than a product centric/ customer focused company -Limited technical professional development experience outside of learning the Appian platform/ SAIL -Promotions require building and presenting a "portfolio" to a committee for consideration -Professional Services (PS) has limited input/ say over product roadmap (owned primarily by the engineering team) -Unclear business strategy/ competing revenue streams within the company -Lack of enforced best practices/ design paradigms across projects, long hours, and challenging timelines resulting in low quality applications delivered to clients. PS focuses on short delivery timelines to realize the value proposition of low code software development at the expense of application quality -Senior leadership openly discusses plans to eliminate the PS arm of the company, creating lots of confusion and lowered morale among PS consultants

Advice to Management

-There needs to be better monitoring / enforcement of PS project quality. Appian's reputation in the low code industry will suffer if PS is delivering rushed/ buggy/ disorganized software for clients -There should be more focus on building "maintainable" applications that clients can modify as their business needs/ processes evolve over time, so that they don't need to continue to invest in costly consulting partners to maintain their software -PS should focus on being Appian "evangelists" to help businesses realize the most value out of the platform and help guide product design for engineering based on real world use cases & needs instead of serving as a revenue stream for the company

-Unclear business strategy/ competing revenue streams within the company

5 March 2019

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28 September 2020

How are the career development opportunities at Appian?

Pros

Good salaries and some career progression

Cons

Culture and Values Appian's 4 values are all about putting the customer first, never about valuing or taking care of its employees. This obsession of putting the customer first has lead to events of harassment and abuse to be swept under the carpet. I have spoken to multiple colleagues who have either been silenced for standing up against workplace harassment or who are too afraid to rock the boat. Over Promise Under Deliver Appian is great when it comes to making promises, either for career paths, promotions, or even its product. But time and time again I see Appian failing to deliver. There are multiple teams in EMEA where employees are hanging on by a thread, in constant conversations with other companies, just looking for the right time to move. Appian has a culture of waiting until you struggle so much that you cannot take it anymore before they decide to hire extra staff or give you a promotion. You are expected to fully take on the role you want to be promoted for for a year (without extra pay or title) before being considered for the promotion. Dog Fooding Shows the Problem Appian have an internal team who build applications for Appian using Appian. Appian departments resort to having to try to build their own applications since this internal team take months to years to get through their backlog. With this, there are hundreds of legacy applications, data rekeyed across an array of Appian applications that all use different data modules. One application I was aware of in my department has spent almost a year and a half building out the application, and are now even considering just purchasing something OOTB that could handle the job better.

Advice to Management

Stop pushing for these reviews to be taken down

Good salaries and some career progression

28 September 2020

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26 English questions out of 26