Autosoft FAQ

Pros

Autosoft has the best people with extensive knowledge of the industry and its needs. Everyone is available to help and if they don't know the answer, they help point you in the right direction. The company is virtual first and has started hiring great people from all over the country. We also have an amazing benefit package...free healthcare, low premiums for vision/dental, life and disability coverage, pet insurance, 401k with a match, volunteer time off, 15 days PTO + 9 paid holidays...the list goes on! We also have an employee recognition platform that gives us an opportunity to recognize others within Autosoft; that recognition turns into gift cards...it's great! We're getting ready to launch a new product and I can't wait to see how we grow next year!

Cons

Still figuring out how to be a virtual company. When we were in the office there were a lot of smaller perks we'd get on a regular basis...I think this is getting better from a virtual standpoint, but still needs some work. Communication is also getting better.

Pros

Autosoft has the best people with extensive knowledge of the industry and its needs. Everyone is available to help and if they don't know the answer, they help point you in the right direction. The company is virtual first and has started hiring great people from all over the country. We also have an amazing benefit package...free healthcare, low premiums for vision/dental, life and disability coverage, pet insurance, 401k with a match, volunteer time off, 15 days PTO + 9 paid holidays...the list goes on! We also have an employee recognition platform that gives us an opportunity to recognize others within Autosoft; that recognition turns into gift cards...it's great! We're getting ready to launch a new product and I can't wait to see how we grow next year!

Cons

Still figuring out how to be a virtual company. When we were in the office there were a lot of smaller perks we'd get on a regular basis...I think this is getting better from a virtual standpoint, but still needs some work. Communication is also getting better.

Pros

Very competitive base salary and benefits package. Amazing work/life balance. The staff that I interacted with was very talented and easy to work with.

Cons

Extremely high turnover across the company. While the market is red hot at the moment, the inability to retain talent is telling. Career growth / advancement opportunities are limited or non-existent and performance evaluations (when they occur) are incredibly informal. Even when they do occur they don't account for much. No formalized raise and/or bonus structure. There is a general lack of ownership & understanding of the product. It isn't uncommon for outage calls to consume 15+ people from most teams trying to determine who owns the problem, steps for resolution, etc. It isn't terrible, but there is a certain level of micromanagement occurring that can be annoying. Teams are extremely siloed and there isn't an effective strategy in place to communicate across the teams for things like over-arching code changes, changes to best practices / patterns, and other things like that. There is a bunch of "old guard" spread out across the organization so making changes to "how things are done here" can be challenging. The company goal is to "grow as big as possible" which isn't very inspiring . Leadership is extremely dialed in to the Glassdoor score and incentivizes staff to post favorable reviews which you can see if you compare the Nov/Dec 2021 reviews to the rest of the reviews in 2021.

Advice to Management

Artificially inflating the Glassdoor score doesn't fix the underlying problems that caused the score to fall in the first place. I think if you focused on some of the items in the negative reviews that have been left, you would see the score increase organically. However if the organization can't afford to do raises and bonuses (as an example), that is ok, but at least be transparent with the staff about it. I don't know how many times I heard from management that 'its being worked on', 'they are coming', or some other similar comment that didn't materialize. If you do decide to implement these programs please make sure the details of the program are black and white and that you do enough analysis to understand if the company can afford it so that you don't have to move the goal posts / cancel the program at the last minute. The snafu with the wellness benefit during the fall is a good example of how a well meaning program can cause so much angst for the staff. I believe that GO has an opportunity in the market, but I am not sure if the company has the correct leadership in place to execute the plan properly. My line manager was fantastic and I always felt that she had my back, but the senior leaders weren't very inspiring during their quarterly calls and I am not sure if they even liked each other. And, at least for the development team, it didn't feel like there was a unifying vision on what a given process should be, how we were going to handle some of the bigger problems, and so on. It felt like a free-for-all between all the teams.

Pros

- Opportunity to influence and lead innovation in a growing industry - Great remote-based culture with cool perks to earn rewards - Health and wellness-focused company with attractive benefits - Work with a dedicated group of diverse employees - Financially secure and big enough to scale. Small enough for individual contributors to make a huge difference and never be lost in the shuffle - Timing is prime to disrupt the industry

Cons

Like any company, one person's "cons" could be another's "pros", and is relative to value and priority. Growing pains are common for any company reinventing itself in the technology space, esp with an established and sizable customer base. Autosoft is no different. Self-starters and people who thrive in fast-paced environments matter seem happiest.

Advice to Management

A steady hand wins the day.

Pros

The company could have a lot of potential is you remove some of the “key” execs.

Cons

…just about everything else. Good people are literally chased out the door. There is zero appreciation of the employees from the CEO. The CEO does not trust anyone therefore, he micromanages through middle management and spends his days listening to phone calls and reading people’s messages to “catch people” as opposed to focusing on the release of a new product that has been promised for 8+ years, and still has no formal release date. He also doesn’t want anyone else’s input because his is far superior and nothing is ever good enough. Not to mention, there is hardly any room for growth within the company. They ramp up gifts and “swag” when things like “Best Places To Work…” voting time approaches and reach out to employees that they feel they could bully that would leave favorable reviews (usually out of fear of speaking the truth) to sway them to say something positive on glassdoor to balance out the negative (and true) comments. If you’re considering applying for a position here, ask about the turnover rates. Shocking is an understatement.