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How are senior leaders perceived at Babylon Health?

78 English reviews out of 78

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17 June 2020

Pros

I don't know what to say. There were some nice people, some interesting people. There were a handful of talented and smart people, but only a handful. Great mission.

Cons

I'll just say having read through the other reviews, I haven't found any cons I disagree with. Toxic culture, broken promises, poor leadership, no plan or organization, managers that are even worse that the leaders, bad tech, so much money but they don't invest in their employees, plus all of that money is oil money, the mission is just for show, any good people that I met left or were laid off, stock options are a joke.

Toxic culture, broken promises, poor leadership, no plan or organization, managers that are even worse that the leaders, bad tech, so much money but they don't invest in their employees, plus all of that money is oil money, the mission is just for show, any good people that I met left or were laid off, stock options are a joke.

17 June 2020

Reviewed by: Product Specialist in United States (Former Employee)

5 August 2020

Pros

Mission driven, some teams are collaborative

Cons

Some leadership is arrogant and aggressive, lack of structure and hard to get things done.

Some leadership is arrogant and aggressive, lack of structure and hard to get things done.

5 August 2020

Reviewed by: Anonymous in Canada (Current Employee)

18 June 2019

Pros

None. Long ago there were some when the technical team was smaller and more focused on the 'mission'.

Cons

The CEO is incompetent, I did research his past and the only thing he seemed to have done previously was run a hospital into the ground financially. Work drinks evens no longer happen due to lack of funds presumably. The company is scrambling to trick new investors to invest in a sinking ship. Poor architecture over the entire platform, lack of quality and design documents do not happen. Worsened after the hiring of some ex-Google staff for some reason. Clinical safety is difficult to guarantee due to the way the technical stack is developed. Hiring pace doesn't seem to be based on the need for people, more the CEOs need to tell people "we are hiring x per month" in order to dazzle people.

Advice to Management

I would give the investors their money back, what's left. And let a government dept such as GDS implement this vision, since they're know for thinking of the customer.

The CEO is incompetent, I did research his past and the only thing he seemed to have done previously was run a hospital into the ground financially.

18 June 2019

Reviewed by: Senior Software Engineer in London, England (Current Employee)

27 October 2020

Pros

Bright people, technically and professionally diverse, from multiple sectors and ethnicities. One of the best AI teams driving advancements in healthcare to make the services affordable worldwide. Mission - you are making a major difference to peoples lives worldwide. Home working has been seamless, tech works, regular touch points with weekly company updates from CEO and leadership, monthly specialised updates (eg Product, Tech, Clinical) and numerous People of Difference groups (these can be self formed) - to drive the agenda of diversity constantly through the company, the technology (including AI) and services - this after all represents our customers and their patients... Regular (twice monthly) all staff performance/behaviour feedback sessions used to monitor team and management, deal with common issues/challenges and raise awareness or any of our team members.

Cons

Fast growing (whilst this in itself is not negative) - this means changes happen regularly and has recently included some tech stack and organisation/leadership changes. This can be unsettling for some who prefer more steady environments. However, if you put the mission first and drive to that outcome, it becomes easier to see why the decisions are being taken.

Advice to Management

Keep up the work to help formalise structure in the teams. Keep open channels for communication and our company weekly briefings as we grow. Be confident and do more external broadcasting of what's going well. As company grows work hard to mind culture and values

Home working has been seamless, tech works, regular touch points with weekly company updates from CEO and leadership, monthly specialised updates (eg Product, Tech, Clinical) and numerous People of Difference groups (these can be self formed)

27 October 2020

Reviewed by: Global Product and Technology in United Kingdom (Current Employee)

27 April 2020

Pros

- Access to free therapy (you'll need it) - good engineering chapters - best iOS team (until it got destroyed)

Cons

- Product shows no leadership, we change priority every month - Ways of working is non-existent, we do what leadership likes - Some teams are addicted to physical boards and prefer it over the digital equivalent - Face to face communication is preferred most of the time, instead of async or written comms, resulting in losing information and missing context - Replacing native mobile teams with React Native without consulting mobile engineers - Product dictates what engineers do, how teams work, even how chapters should work. And most of the time they don't have the skills or knowledge to actually do this - Engineers are not involved in product decisions within teams - Since I've worked here, we have restructured the tribe almost every month. And of course not fixing any of the issues we have had before, just kicking them down the road - Mobile engineers are blamed as the reason for slow releases yet we're often blocked on backend work - People are forced to delete public messages on Slack if leadership doesn't like it. Social media/public messages are just ignored or justified with some generic comments - Always building MVP and never improving it. We end up with tech debt tickets that end up de-prioritised a couple months later - There's no proper QA, it's been promised for months that we'll get more but no signs of progress. Devs and product are testing features and bugs often go unnoticed - No career development: squads "force" engineers to work on new features/tickets leaving no time for chapter work - Engineers are pressured to deliver - Morale is low, team socials are usually vent sessions where we can complain about all the things that don't work - Office is not a good environment and because of the "we can work better under one roof" culture WFH is not promoted. No breakout spaces, no lunch space, not many healthy snack options - Internal showcases are mostly prototypes of what product imagines, not what we've delivered. Even our demo that's shown to outsiders include features that are not even on the tribe roadmap - The CEO is taking advice from senior leadership who don't listen to their teams - If the CEO wants something, it becomes number 1 priority and everyone has to drop whatever they are working on. And this priority can change every week - When you have a suggestion, it often feels like a battle (in a long war) trying to suggest it. And if you keep suggesting something that goes against the leadership's view, you'll be asked to stop - Benefits that were promised when I joined were never made available: no employee discounts, no gym (east office) - It's all about politics, not about experience - Peakon (internal survey/feedback) is considered biased and often ignored - The COVID pandemic was used to restructure the company and get rid engineers :( - My mental health has seriously worsened since I've worked here. Nobody cares though, even if I talk with my team leads, they are supportive during the discussion then ignore it right after. I have tried to change teams but my request was rejected because management doesn't think it would be better elsewhere.

Advice to Management

Listen to what engineers have to say instead of forcing things onto them. Define the product and what we want to achieve. Instead of forcing good engineers out, try to retain talent. And just read the cons list

The CEO is taking advice from senior leadership who don't listen to their teams

27 April 2020

Reviewed by: Software Engineer in London, England (Current Employee)

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78 English reviews out of 78