Babylon Health FAQ

All answers shown come directly from Babylon Health Reviews and are not edited or altered.

35 English questions out of 35

7 May 2020

What are pay raises like at Babylon Health?

Pros

Inspiring mission and smart people

Cons

*Total chaos *Grew too fast without clear direction *CEO needs to address growing problems *All-hands company meetings are like an informercial with overly promotional, self-congratulating, incompetent managers presenting their "achievements" *No pay increase for almost 2 years *Redundancies across the business masquerading as covid-19 furlough

Advice to Management

Admit mistakes Apologise to employees that sacrificed their careers to follow you and have been let down

No pay increase for almost 2 years

7 May 2020

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7 February 2019

What is a typical working day like at Babylon Health?

Pros

- Feeling at the forefront of a revolution in health-care is an amazing feeling which you truly believe Babylon is a pioneer in. - CEO Ali Parsa has an amazing way of conveying his thoughts; he's a great talker and drive; he truly cares for the impact that the company will have (and it's having right now - i.e. Rwanda) - Food and "pantry" is a good perk. - BUPA insurance -There's potential for growth

Cons

- Complete lack of direction in so many different fields; - Systems used are outrageously out-dated (still relying on Excell for pretty much every kind of documentation that needs recording, no CRM). For a technology company to be so behind of its own internal software is outright disgraceful. NHS and fax machine are not too behind Babylon in this field. - Management is the worst I have seen in any other company before. There's a constant shift in responsibility and you're either micro-managed to the point of being ridiculous or left on your own devices to basically allow for mistakes to be made. - Speaking of responsibilities: if you're doing your job correctly no one will notice (of course) but if the smallest mistake is made the company is so jumbled up and intertwined in such a way that this will have visible and drastic consequences for lots of different teams in the business. Employees are so stressed due to long hours and responsibilities there are daily instances of bickering over Slack channels and in person. - The part of the business that deals with Clinical Operations are comprised mainly of people that also work for the NHS. These people technically work part-time and in my opinion don't get fully invested in the business; also they bring a contrasting culture from the NHS which is very damaging and won't mix well with the start-up/silicon valley wannabe Babylon culture. -The fast growth of Babylon means you will have too many people joining and inevitably bring their own culture to this company; Because of this the company culture is suffering immensely, HR is very poor (they have had to change Director couple of times in few months). Lots of leavers too (personally speaking to them the reasons are shared and mostly listed here). - Long hours - very long hours with no incentive whatsoever. WFH is only allowed sporadically. - Some people in the company get away with things which should be allowed. Which has made me question the overall practices. - Managers that shouldn't be a manager or outright lack managerial skills. The impressive NHS background shouldn't top a choice for decent forward-thinking, startup experienced and modern manager.

Advice to Management

Allow for employees to express themselves fully and don't have them chocking under the pressure and lack of direction. Be careful who you hire and listen to their thoughts around changes. Babylon: sit down, take a break and think of your employes. Ali Parsa has spoken about this, I hope 2019 will bring these changes. Most people aren't happy but are too afraid to speak. BIGGEST advise I can give is: Get your head out of your butts and look around!

There's a constant shift in responsibility and you're either micro

7 February 2019

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4 May 2020

Does Babylon Health have an on site gym?

Pros

- Some of the most intelligent colleagues I've ever worked with - Fast-paced, super interesting sector - Lots of startup-like benefits e.g. breakfast/table tennis tables, small gym on-site, free yoga/football after work - Starting salary was excellent - Although official guidelines seem strict, individual squads/tribes are usually a lot more flexible e.g. WFH, leave, working hours - Lots of interesting technologies - Very cutting edge in the current climate

Cons

- Career opportunities are not clear at all - Salary progression extremely slow even after a promotion - 40hr working week - Sometimes management seem to listen but do not act - "Blitzscaling" and commercial deals are starting to take precedence over quality and employee wellbeing - Has the feel of a place where people only stay for 1-2 years

Advice to Management

- Reward your employees for their good work. Give them a framework to grow properly and be judged against measurable objectives. - Be more openly flexible about work/life balance opportunities. Everybody benefits when people have the passion to work, not the pressure to work - Realise that the quality of the tech is important from day 1, and don't over-promise to achieve commercial deals at the expense of massive technical debt - Try to build a workforce that want to stay for a long time to help grow the business, rather than giving people a crash course in startup mentality and then burning them out

breakfast/table tennis tables, small gym on

4 May 2020

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7 May 2020

What are meetings like at Babylon Health?

Pros

Inspiring mission and smart people

Cons

*Total chaos *Grew too fast without clear direction *CEO needs to address growing problems *All-hands company meetings are like an informercial with overly promotional, self-congratulating, incompetent managers presenting their "achievements" *No pay increase for almost 2 years *Redundancies across the business masquerading as covid-19 furlough

Advice to Management

Admit mistakes Apologise to employees that sacrificed their careers to follow you and have been let down

hands company meetings are like an informercial with overly promotional, self

7 May 2020

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2 June 2020

What is it like working with clients or customers at Babylon Health?

Pros

Great people. Nice company. Interest areas to work in

Cons

Product should be clinically lead to have the most value to the patients and clients.

Product should be clinically lead to have the most value to the patients and clients.

2 June 2020

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35 English questions out of 35