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Blue Cross and Blue Shield of North Carolina

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Blue Cross and Blue Shield of North Carolina

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Have questions about working at Blue Cross and Blue Shield of North Carolina? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Blue Cross and Blue Shield of North Carolina.

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Does there seem to be diversity at Blue Cross and Blue Shield of North Carolina?

18 English reviews out of 18

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2 February 2021

Pros

Individual contributors were great, plenty of teamwork. Steady pay

Cons

Company values diversity over expertise. No formalized training. Promotions based on diversity and cronyism, not expertise/talent. Epidemic level silos.

Promotions based on diversity and cronyism, not expertise/talent.

2 February 2021

Reviewed by: Anonymous (Anonymous Contractor)

25 January 2021

Pros

Family oriented, with a work-life balance and flexibility with a focus on diversity, human rights (women, LGBTQ, BIPOC) and learning. Great environment for intellectually curious, self-learners.

Cons

You have to be comfortable with change. There is constant change, but that is in most IT and healthcare related corporate jobs.

Advice to Management

There are projects where Agile frameworks such as Scrum (example: just in time planning) and Kanban would work well. Also, improvement is needed in holding teams accountable for scope and deadlines. Agile may help with this as far as empowering developers and teams to decide when something is done and to commit to focused timeboxing, so at least something is delivered, rather than nothing.

life balance and flexibility with a focus on diversity, human rights (women, LGBTQ, BIPOC) and learning.

25 January 2021

Reviewed by: Business Analyst in Durham, NC (Current Employee)

17 September 2020

Pros

Good benefits, work from home capability, and adequate vacation time.

Cons

Upward mobility can be difficult, more diversity and diverse leadership needed, high volume of work which can be stressful.

Advice to Management

Invest more into diverse employees

Upward mobility can be difficult, more diversity and diverse leadership needed, high volume of work which can be stressful.

17 September 2020

Reviewed by: Communications Specialist in Durham, NC (Current Employee)

7 October 2021

Pros

Really tremendous diversity, respect amongst employees and company is dedicated to philanthropy.

Cons

IT Leadership is lacking. CIO and CTO have created a toxic culture, where there is very little empowerment, creativity or innovation. If contemplating joining the company - inquire about high levels of attrition, current C-level reporting structure and company strategy.

Advice to Management

CEO should find new Technology and Data leadership which will allow him to compete in a fairly competitive landscape.

Really tremendous diversity, respect amongst employees and company is dedicated to philanthropy.

7 October 2021

Reviewed by: Data and Analytics in Durham, NC (Former Employee)

22 August 2022

Pros

Excellent benefits and salary. Work life balance is encouraged. Great team camaraderie. Company focuses on diversity, equity, and inclusion.

Cons

Changes in procedures and processes take a long time to happen.

Advice to Management

When employees make suggestions of how their day to day work could be easier, work to get them implemented more quickly.

Company focuses on diversity, equity, and inclusion.

22 August 2022

Reviewed by: Telephonc Nurse Health Coach (Current Employee)

8 January 2021

Pros

BCBSNC has an incredible culture of inclusivity, creativity, and caring. Working there feels like working with your family. That can sometimes create struggles, but overall you get the best our of the work due to the diversity. BCBSNC is one of the favorite organizations for whom I've ever worked. Whether at the top or frontline, most employees give their all each day and you feel that when you are there. If you are thinking about it - GO BLUE!

Cons

If you are looking for an organization where you can grow because all the 'issues' are not solved, BCBSNC is for you. I realize that does not sound like a con, but it can be if you are looking to get clear direction every day in your work, this is not your organization. If you thrive on new experiences this IS your place!

Advice to Management

Hang in there and keep the ship steady as the management changes.

That can sometimes create struggles, but overall you get the best our of the work due to the diversity.

8 January 2021

Reviewed by: Senior Organizational Development Consultant in Raleigh, NC (Former Employee)

12 January 2022

Pros

Flexibility, diversity, employee focus, benefits, mission

Cons

Communication sometimes doesn’t reach those impacted

Advice to Management

Check in with staff at least weekly. Address issues with those responsible and not the entire department,

Flexibility, diversity, employee focus, benefits, mission

12 January 2022

Reviewed by: Senior Business Analyst in Durham, NC (Current Employee)

30 April 2021

Pros

Warm, welcoming and inclusive culture. Great benefits. Opportunities for growth. Excellent leadership.

Cons

This is a progressive company that embraces diversity, inclusion and equity. I think it’s wonderful. If that’s not for you, it may be seen as a con.

This is a progressive company that embraces diversity, inclusion and equity.

30 April 2021

Reviewed by: Team Lead in Durham, NC (Current Employee)

14 March 2021

Pros

Great place to work always

Cons

Not enough diversity on the pharmacy team with senior leadership

Advice to Management

Management is pretty good however, they need to communicate better.

Not enough diversity on the pharmacy team with senior leadership

14 March 2021

Reviewed by: Program Manager Associate in Raleigh, NC (Current Employee)

30 April 2021

Pros

Warm, welcoming and inclusive culture. Great benefits. Opportunities for growth. Excellent leadership.

Cons

This is a progressive company that embraces diversity, inclusion and equity. I think it’s wonderful. If that’s not for you, it may be seen as a con.

Warm, welcoming and inclusive culture.

30 April 2021

Reviewed by: Team Lead in Durham, NC (Current Employee)

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18 English reviews out of 18

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