Blue Cross and Blue Shield of North Carolina FAQ

Pros

Individual contributors were great, plenty of teamwork. Steady pay

Cons

Company values diversity over expertise. No formalized training. Promotions based on diversity and cronyism, not expertise/talent. Epidemic level silos.

Pros

Family oriented, with a work-life balance and flexibility with a focus on diversity, human rights (women, LGBTQ, BIPOC) and learning. Great environment for intellectually curious, self-learners.

Cons

You have to be comfortable with change. There is constant change, but that is in most IT and healthcare related corporate jobs.

Advice to Management

There are projects where Agile frameworks such as Scrum (example: just in time planning) and Kanban would work well. Also, improvement is needed in holding teams accountable for scope and deadlines. Agile may help with this as far as empowering developers and teams to decide when something is done and to commit to focused timeboxing, so at least something is delivered, rather than nothing.

Pros

Good benefits, work from home capability, and adequate vacation time.

Cons

Upward mobility can be difficult, more diversity and diverse leadership needed, high volume of work which can be stressful.

Advice to Management

Invest more into diverse employees

Pros

Really tremendous diversity, respect amongst employees and company is dedicated to philanthropy.

Cons

IT Leadership is lacking. CIO and CTO have created a toxic culture, where there is very little empowerment, creativity or innovation. If contemplating joining the company - inquire about high levels of attrition, current C-level reporting structure and company strategy.

Advice to Management

CEO should find new Technology and Data leadership which will allow him to compete in a fairly competitive landscape.

Pros

Excellent benefits and salary. Work life balance is encouraged. Great team camaraderie. Company focuses on diversity, equity, and inclusion.

Cons

Changes in procedures and processes take a long time to happen.

Advice to Management

When employees make suggestions of how their day to day work could be easier, work to get them implemented more quickly.

Pros

BCBSNC has an incredible culture of inclusivity, creativity, and caring. Working there feels like working with your family. That can sometimes create struggles, but overall you get the best our of the work due to the diversity. BCBSNC is one of the favorite organizations for whom I've ever worked. Whether at the top or frontline, most employees give their all each day and you feel that when you are there. If you are thinking about it - GO BLUE!

Cons

If you are looking for an organization where you can grow because all the 'issues' are not solved, BCBSNC is for you. I realize that does not sound like a con, but it can be if you are looking to get clear direction every day in your work, this is not your organization. If you thrive on new experiences this IS your place!

Advice to Management

Hang in there and keep the ship steady as the management changes.

Pros

Flexibility, diversity, employee focus, benefits, mission

Cons

Communication sometimes doesn’t reach those impacted

Advice to Management

Check in with staff at least weekly. Address issues with those responsible and not the entire department,

Pros

Warm, welcoming and inclusive culture. Great benefits. Opportunities for growth. Excellent leadership.

Cons

This is a progressive company that embraces diversity, inclusion and equity. I think it’s wonderful. If that’s not for you, it may be seen as a con.

Pros

Great place to work always

Cons

Not enough diversity on the pharmacy team with senior leadership

Advice to Management

Management is pretty good however, they need to communicate better.

Pros

Warm, welcoming and inclusive culture. Great benefits. Opportunities for growth. Excellent leadership.

Cons

This is a progressive company that embraces diversity, inclusion and equity. I think it’s wonderful. If that’s not for you, it may be seen as a con.