Cayuga Centers FAQ

All answers shown come directly from Cayuga Centers Reviews and are not edited or altered.

15 English questions out of 15

25 June 2018

How is management perceived at Cayuga Centers?

Pros

- Great place to learn first hand the realities of the immigration system - Dedicated people who truly care about the well being of the population being served - The co workers are the best part of the job, (almost) everyone is very helpful and willing to give you a hand when necessary

Cons

- Some members of upper management are not qualified to do their job - It can become a very "clique-like" environment & gossip can make or break someone. Some of the upper management also engages in this behavior. - The nature of the work can be unpredictable but the administration has failed time and time again to properly prepare for seasonal fluctuations resulting in over staffing or severe under staffing.

Advice to Management

Reduce the clique-like environment without seeming tyrannical. Great employees are often undervalued and the administration is unnecessarily rigid with some people while others get a free pass because they know the right people. Let go of those at the top who are clearly unqualified for their job just like you let go others for less significant reasons.

- Some members of upper management are not qualified to do their job

25 June 2018

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5 December 2019

Are employees at Cayuga Centers generally happy and/or satisfied?

Pros

Great way to help immigrant children.

Cons

Not as much government support as one would like to see.

Advice to Management

Keep up the good work.

Great way to help immigrant children.

5 December 2019

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24 July 2019

What is the company culture like at Cayuga Centers?

Pros

I truly loved to work with everyone at Cayuga Centers. Everyone had such a great attitude towards their work and kept the focus on providing care for the children the program provides support for. They knew that in the grand scheme of things, the mission of the organization was what was most important and all of the staff I forged strong working relationships with never managed to lose sight of that. I loved the IT challenges faced daily working for a non-profit, from maintaining redundancy as well as availability with our data, to making sure everything we did on our network was as secure as possible (we were consistently audited by the state every quarter). We would provide best-effort solutions while providing a foundation to a long term fixes once we would obtain the budgetary flexibility to do so.

Cons

- The work culture is extremely toxic. Not the best place to work unless you have the mental strength of Superman. They have a tendency to avoid trying to pay staff overtime wages by overworking their employees during a standard work day enough to cause burnout, which explains why the turnover percentage among employees is extremely high, although they will cite that it's because social work is not for everyone. People don't leave jobs, they leave managers, and the amount of "Former Employee" emails people receive in their inboxes at Cayuga Centers on any given week speaks volumes about the morale. - A lot of the time you'll be focused more on organizational projects than departmental ones that would be a lot more beneficial to the organization as whole. - The organization routinely asks a lot of staff to take on far more work than what they were clearly be capable of taking on, in which a lot of staff go above and beyond to do, and the work is never rewarded or recognized by those who manage. The internal joke with staff was that "You never really volunteer, you're voluntold to do things", which has became commonplace as of this review. - The job has major scope creep, so be aware that eventually what you were originally hired for won't matter, because what you perceive your job to be is entirely different than what management thinks about your role. Some people thrive on challenges, but some thrive more on consistency/stability. - Extremely understaffed. Current employee to computer technician ratio is about 1 technician to every 200 employees. - You will need to get certifications on your own. Cayuga doesn't consider technical certifications under their tuition reimbursement program.

Advice to Management

While it is a very stressful job, you should strive to ensure that the work environment does not pile onto the stress that the employees have to deal with when it comes to working with the children we take in from difficult environments.

- The work culture is extremely toxic.

24 July 2019

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24 August 2020

What are co-workers like at Cayuga Centers?

Pros

Great cases and amazing coworkers

Cons

Management needs work and must be more empathetic

Great cases and amazing coworkers

24 August 2020

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27 August 2019

What is the salary like at Cayuga Centers?

Pros

Quality of the work, support for staff, kids are amazing, great pay and benefits

Cons

High level of stress, a lot of work, too much paperwork

Advice to Management

More training for staff and a more on the same page leadership. Sometimes we receive different directives from different sources and it gets confusing

Quality of the work, support for staff, kids are amazing, great pay and benefits

27 August 2019

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15 English questions out of 15