Centene Compensation FAQ

Pros

Good benefits, good pay, work from home

Cons

Difficult to get time off due to call center environment, job itself can be stressful, strict adherence to schedules no availability to flex

Pros

Benefits, career development, schedule, yearly raises and bonuses

Cons

I have gone through 3 layoffs (more coming soon) and 7 managers in 3 years. Low moral. Constant fear of losing job.

Advice to Management

Change is always going to be a constant but there has to be a point where enough is enough. There should be some type of job security for employees that over perform and meet expectations.

Pros

*Fantastic co-workers *Pay is decent *stock purchase plan is a 5% discount!

Cons

Culture and upper mgmt. is terrible.

Advice to Management

Stop getting on troubleshooting calls and trying to derail the troubleshooting efforts. You make things harder, less honest (since people are afraid to correct you) and slows down the ability to find root cause and solutions.

Pros

Above average compensation, great opportunities throughout the enterprise, convenient locations, nice facilities and decent benefits.

Cons

Those with positional leadership roles do not take accountability for their departments. Instead they ignore issues until there is a major financial implication or a potentially high profile complaint surfaces. At that moment, they expect front-line members to drop everything, work extended hours and often spend most of their day on phone calls. They will often deflect responsibility to other departments or the front-line members creating an image that their direct reports are not competent. There are also, "clicks" in which leaders utilize the talent of only their preferred direct reports and will push them to higher opportunities. They also, utilize the talents of individuals and then pretends as if they did not contribute and then hands that person's efforts to their preferred team member, who was not skilled in the tasks. This is not he-say she-say, this is direct first hand experience.

Advice to Management

Do not allow those with positional titles to deflect accountability for their shortcomings. Create a process or program that will allow individuals to be recognized for the contributions that are outside of the hired responsibilities.

Pros

Great work life balance, healthcare benefits, annual bonuses, performance based salary increases, employee perks and incentives

Cons

Frequent organizational structure changes due to the rapid company growth