Freshworks FAQ

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2 English questions out of 2

10 September 2019

Does Freshworks offer unlimited holiday?

Pros

Unparalleled product. Astounding engineering team. Clear vision and direction. Minor perks include free food, unlimited PTO, and a generally lax and easy culture, but, ultimately, the writing is on the walls that FreshWorks is geared to set you up for success, and even better, a non-stressful place to work that is devoted to your success.

Cons

I'm really shocked by some of the bad reviews. A couple of the bad reviews made me a little freaked out to start, including one that mentioned that "they make you write positive reviews," which is absolutely untrue, in addition to others. It's clear they care about people, listen to requests, and treat you easily.

Advice to Management

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Minor perks include free food, unlimited PTO, and a generally lax and easy culture, but, ultimately, the writing is on the walls that FreshWorks is geared to set you up for success, and even better, a non-stressful place to work that is devoted to your success.

10 September 2019

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28 April 2020

What is the retirement plan like at Freshworks?

Pros

I have only been at Freshworks for a couple of months now, and was onboarded during the Coronavirus and still working from home, so I'm sure I won't have all of the Pros. However, the main one that sticks out is the fact that they truly care about their people. With Covid-19 seemingly ruining every business out there Freshworks continues to honor the offers that they had out to people already. To my knowledge no one has been laid-off or furloughed because of this. No one has been forced to take a pay cut, other than our C levels who said that they have done so voluntarily. To top it off, they have adjusted the targets in the Sales roles to make sure that the Sales roles don't lose out on commission and, in fact, trying to make it so that every one can hit 100% commission during this time. I started at Freshworks the day the quarantine went into effect and was quite nervous that I could be furloughed or laid off. However, each week in our All Hands meetings I get more and more reassurance that my job is safe and that the company is in a great position. All in all, I couldn't be happier to be where I'm at and what Freshworks has provided me with during my short time here and am looking forward to a very long and successful career here!

Cons

It's really hard to say that there would be any cons, outside of the obvious Covid situation, as my experience so far has been incredible. The only one I can honestly think of is the lack of 401k matching.

Advice to Management

Keep it up. You've hired some really great talent and have a very promising outlook for our Denver office. Everyone seems really willing and driven to be successful here.

The only one I can honestly think of is the lack of 401k matching.

28 April 2020

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2 English questions out of 2