Freshworks FAQ

Have questions about working at Freshworks? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Freshworks.

All answers shown come directly from Freshworks Reviews and are not edited or altered.

44 English questions out of 44

27 April 2020

Does Freshworks offer massages?

Pros

Good work environment Free breakfast, lunch and dinner.

Cons

There is nothing to add here.

Free breakfast, lunch and dinner.

27 April 2020

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17 July 2019

Does Freshworks offer dental insurance?

Pros

Great products Great location A lot of great employees

Cons

Does not reflect Silicon Valley standards: Benefits (PTO, pay, medical, lunches, etc) Seems like decisions are made based on India’s experiences Managers are not on the same page and lack experience

Advice to Management

If you want to go public, be a company HQ in Silicon Valley, Target MM & Enterprise, you need to change the way you think and operate But, keep up the great product innovation!

Benefits (PTO, pay, medical, lunches, etc)

17 July 2019

See answer

6 September 2020

Does Freshworks offer life insurance?

Pros

* Work life balance * Free food for life * Great culture * Happy work environment

Cons

Nothing as of now :)

Free food for life

6 September 2020

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4 June 2020

Does Freshworks offer malpractice insurance?

Pros

1. Best salary 2. Employee benefits - free food, transport, stock options, health insurance for self and family, play area, gym, free snacks and refreshment beverages free round the clock 3. Super cool office interior 4. Flexible work hours 5. Freedom to express new ideas and implement/experiment with these ideas 6. Open door policy - reach out to function heads easily for help/ escalations 7. Career progress 8. Super young workforce - most of them <30-35yrs old and many fresh out of college 9. Leadership - a very strong leadership team, hired from the best companies or great carrier track record. 10. Very good work-life balance 11. Focus on gender equality and frameworks to make sure its a safe workplace 12. Great culture

Cons

1. As the company grows, so do a lot of internal processes to get certain things done. but it is a good problem to have.

Advice to Management

None.

free food, transport, stock options, health insurance for self and family, play area, gym, free snacks and refreshment beverages free round the clock

4 June 2020

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25 December 2020

What is health insurance like at Freshworks?

Pros

Perks like free food . Good insurance benefits for employee

Cons

Appraisal aren't really done properly. Unfair appraisal . Next time they put in performance improvement plan in 3 months . Just resign because they will most probably fire u how hard u try . Pay is not good for amount of work / responsibilities assigned to one . Chaotic environment . - poor parking facilities . They will make u relocate desk everytime in 6 months.

Advice to Management

Nothing .. as if they are gonna change . Problems go all way to top.

Good insurance benefits for employee

25 December 2020

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44 English questions out of 44

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