Freshworks FAQ

All answers shown come directly from Freshworks Reviews and are not edited or altered.

24 English questions out of 24

8 May 2019

How is the office food at Freshworks?

Pros

Free food and transport and good culture

Cons

No surity of job offers

Free food and transport and good culture

8 May 2019

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20 August 2019

What are working conditions like at Freshworks?

Pros

Walking into Freshworks was refreshing to say the least. This is the type of place that gives you the autonomy to thrive and grow if you take the initiative to do so. No, it’s not a perfect place, but taking the initiative to solve problems and push limits is highly encouraged. For a seemingly small start up, it’s amazing to see how the company competes head-to-head with some of the worlds biggest software companies. It really is the perfect mix of right time, place, team, and products. Also, new office with all the perks. Free lunches multiple times a week. Unlimited PTO. Open door policy to management.

Cons

I’m surprised to read some of the negative reviews posted on Glassdoor. The company management team are working hard to improve every aspect of the organization and culture. It’s a high growth environment which means that processes are constantly being implemented, refined, and changed. This is expected given the stage that the company is currently in and senior leadership is hyper aware of the need to evolve as the company grows.

Advice to Management

Continue to simplify and streamline the processes, the tools, and the products. Keep your doors open. Engage often and take feedback to heart.

Also, new office with all the perks.

20 August 2019

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5 March 2020

What is typically worn or allowed to be worn at work at Freshworks?

Pros

Amazing work Culture Extremely smooth on-boarding for a new employee Flexible attire and works hours (depending on your team) Amazing food facilities (dishes is almost always south indian, but the offering itself is generous)

Cons

EXTREME bias (mostly towards North Indians) - Would recommend a person to think 10,000 times before leaving everything and shifting to a new city on the basis of only Freshworks, cause the communism and bias is almost intolerable. Huge gossip space due to which your personal and professional life would never be separate.

Advice to Management

In my team of 70, there were 5 North Indians, out of which only 1 is still surviving for more than a year! Please please please, do not hire people "PAN-india" and try to be a company with "cultural-diversity", since from top-to-bottom HR to Managers, all are South Indians (not generalizing, but yes, Tamil speaking).

Flexible attire and works hours (depending on your team)

5 March 2020

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27 May 2019

How is the work/life balance at Freshworks?

Pros

Super Company to work Great work life balance great exposure on products for the top level management

Cons

Nothing Rapid Growing company Take care of the growth pace

Great work life balance

27 May 2019

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24 English questions out of 24