Frontier Airlines FAQ

All answers shown come directly from Frontier Airlines Reviews and are not edited or altered.

28 English questions out of 28

9 November 2019

What is the salary like at Frontier Airlines?

Pros

- Smaller airline, so you aren't on reserve for very long and can start bidding for a schedule. -new aircrafts - dress code and expectations aren't as strict as legacy carriers - more flexibility to change bases compared to larger carriers

Cons

- low pay, mediocre benefits package - dull, repetitive domestic routes. - low-cost carrier attracts difficult passengers - yearly raises, but not much room for growth. pretty stagnant job

low pay, mediocre benefits package

9 November 2019

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29 December 2020

What are other benefits and incentives like at Frontier Airlines?

Pros

A good way to get your foot in the door in the aviation industry. Being a low-cost carrier means regularly "doing more with less" and finding novel and creative ways to try and boost efficiency. At the time, was reasonably generous about positive space passes. There was a decent level of diversity and inclusion in the corporate office when I was there.

Cons

Very negative corporate culture due to the shoestring compensation offered, the extremely high turn over, the obsession with cost cutting, and management refusing to offer any incentive compensation in spite of extremely high profits. Much of the senior management were geriatric "good old boys" who sat around talking about the good old days of 30 years ago, took excessive time off while working more junior employees to the bone. Much of the career advancement options were non-existent, because they heavily poached talent from competitors like Mesa and Spirit, meaning you were often stuck wherever you started. Very difficult to actually use flight benefits as flights were almost always oversold beyond capacity, so you had a high chance of being bumped. The white-collar work that could be 100% done remotely was common, but "sitting at desk, 40 hours a week, never working from home except overtime on holidays" was part of the archaic and geriatric management culture, making it even more difficult to actually use the flight "benefits" that are usually dangled to try and attract employees. Management would shadily block employees from getting into "leadership development" programs without notice to prevent any internal career progression.

Advice to Management

If you're going to offer flight benefits, actually make using them acceptable in corporate culture. The obsession over profit for your holding company is part of why turnover is so high; employees leave for competitive compensation, actual career development options, and better working conditions. Breaking the backs of your unions (Mechanics, Pilots, and FAs) poisons the corporate culture further by showing an unwillingness to compromise or actually take care of your critical employees.

Very negative corporate culture due to the shoestring compensation offered, the extremely high turn over, the obsession with cost cutting, and management refusing to offer any incentive compensation in spite of extremely high profits.

29 December 2020

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14 December 2020

What are pay raises like at Frontier Airlines?

Pros

Good culture. Good people to work with. New contract discussions potential significant pay increase

Cons

Low side of pay scale for profession.

New contract discussions potential significant pay increase

14 December 2020

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11 September 2019

What is a typical working day like at Frontier Airlines?

Pros

- Great co-workers within the department who have a real passion for aviation - The 2 managers are nice, but you’ll never see or talk to them after the interview

Cons

- Work load is variable, but most of the time it’s excessive due to understaffing and poor operational conditions resulting from the badly executed ULCC business model (not enough time between flights = delays = crew issues) - High turnover, resulting from the high stress and low pay (of the 6 trainees in my class and the overlapping class, 3 quit with the first 3 months for better jobs) - The crew scheduling software is from the 1990s, resulting in menial tasks becoming complex, time consuming processes that are just absurd - You are expected to clock in 10 mins prior to your shift, but you only start getting paid at the actual shift start time. You also end of staying a minimum of 5-10 mins late to pass down to your replacement, but again, you don’t get paid unless you end up working more than 30 mins extra. Say you end up working an extra 15 mins per shift, that’s an hour per week of work going unpaid. - You can expect to work several hours of overtime per week due to operation circumstances, which you have no notice of. Starting out, some of that will be mandatory extra days, but primarily consists of extended shifts. - Some of the supervisors are constantly screaming at you to turn on your phone, even as you are swamped and trying to catch up on hours worth of legally required reports (maybe the sups. should try taking a phone call once in a while?) - Most of the crew members you’ll talk to on the phone are nice, but many see you as an enemy instead of a co-worker, and will do everything they can to demean you and make you feel useless (the union contracts make it very clear what you can and can’t do, so they should really be taking their problems up with them) - While flight benefits sound great, they are difficult to use because Frontier’s flights are so full and low frequency on most routes - You can’t move to another department within the company for 9 months, and even then, many people have trouble actually getting transferred

Advice to Management

- The employees answering the phones should be separate from those actually running the operation. It’s impossible to do them both at the same time and get the best results out of it - Increase pay for such a stressful job - This is the perfect type of job for a realistic job preview as part of the interview. I never expected it to be as much of a call center as it is, and never would have taken the job if the description and managers appropriated described the position. With 2 months of training, you have a very expensive on-boarding process, so you want to make sure you get people who will stay.

You are expected to clock in 10 mins prior to your shift, but you only start getting paid at the actual shift start time.

11 September 2019

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19 June 2020

What is it like working with clients or customers at Frontier Airlines?

Pros

close to home in CO

Cons

EVERYTHING - Not ethical to its customers, policy sucks, racist, does not know how to handle any problems

Not ethical to its customers, policy sucks, racist, does not know how to handle any problems

19 June 2020

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28 English questions out of 28