Hilton Career Development FAQ

Pros

Great culture, good benefits, lots of opportunities if you are good and prove yourself

Cons

Hard to get anything done in such a large, matrixed organization. Women do not earn as much as men yet do the bulk of the work.

Pros

Working at Hilton RMCC was a great foot in the door into Revenue Management. Flexible work schedule, casual dress, happy hours, opportunity for advancement with in Hilton Corporate or on property. Fun place to work

Cons

At times, inter office politics played a role in promotions and opportunities, but what big company doesn't have those issues. Promotions were given to best revenue managers, but sometimes not the best people managers.

Pros

training opportunities, mentoring and monitoring, employee activities, hilton team member benefit is really attractive, supervisors are really nice, promotions happen a lot

Cons

a lot of stress, conflict between the higher up and service employees, HRM is not really always a safe place, employee turnover rate very high (people quit often)

Advice to Management

focus on employee satisfaction on the job. don't just flood them with benefits and training.. they need to like the on-the-job environment as well

Pros

Working at Hilton RMCC was a great foot in the door into Revenue Management. Flexible work schedule, casual dress, happy hours, opportunity for advancement with in Hilton Corporate or on property. Fun place to work

Cons

At times, inter office politics played a role in promotions and opportunities, but what big company doesn't have those issues. Promotions were given to best revenue managers, but sometimes not the best people managers.

Pros

Great employee benefits - a lot of discount on hotel rooms, some members of staff are fantastic and some management, good variety of skills to learn and lots of courses you can go on etc if your manager is good.

Cons

It’s all about location. I’ve been at 2 Hilton properties, the first was amazing, staff were like a family, GM was very friendly and open and approachable. Second property (and the reason I left), the owners of the property had too much say and the whole place was about nothing but money. Upper management didn’t care about any staff regardless of the fact staff turnover was so high. No Hilton values whatsoever. Pay is not good in the U.K. for the work you do and obviously any front of house Role, the shifts are all over the place.

Advice to Management

Consistency is key. Listen to your staff, listen to the staff surveys. Stop hiring people who don’t have the Hilton magic.