Hilton Benefits FAQ

Read what Hilton employees think about benefits at the company.

The most popular benefits at Hilton include Employee Discount and Vacation & Paid Time Off. If you want to see a full list of benefits and perks at Hilton listed by categories, head to their Benefits page. From insurance, health and wellness to vacation and more, find out what you could benefit from when working at Hilton.

All answers shown come directly from Hilton Reviews and are not edited or altered.

Does Hilton offer massages?

2 English reviews out of 2

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13 July 2019

Pros

Overall a great gathering of wonderful people---as shared in a recent, 5 star Google review (for them)---especially the majority of massage therapists, front desk agents, spa attendants, accounting department, engineer dept, management, HR staff, members of the club, locals, and even guests.

Cons

- For a few months, several coworkers and I---front desk agents, massage therapists, and a spa attendant---have been experiencing various symptoms of being exposed to mold (from recurring leaks in certain areas of different ceilings whenever it rains) and filthy filters due to lack of cleaning (i.e., nausea, dizziness, increased allergies, chest pressure, vomiting, hives, fatigue, etc.). One coworker was hospitalized for pneumonia and a respiratory bacterial infection, which she apparently brought up to our Director that mold may have been the cause. I reminded management about the filthy filters even though I found out that they had known about this issue for a while, and didn’t make it a priority to fix it several months ago. I highly respect and admire many qualities of our management team; however, I wondered if they---especially the owner of this franchise Hilton---truly care about the health and well-being of their staff. - habitual, passive-aggressive drama from a few employees, which made me question whether or not it was worth working at a place that can often be draining, despite the recurring, fear-based/dense/negative energy coming from a few individuals. - the front desk coordinators and spa attendants deserve MUCH better pay. You can't expect above and beyond performance and customer service---for an international company/corporation known for its hospitality---when you're not even willing to meet your employees halfway. The professional burger flipping guys at In & Out get paid starting $12.50/hour in Prescott, while front desk coordinators at HILTON IN SEDONA get paid $11.25/hr (and spa attendants less than that). What's way off about that picture? Everything. - the food at the employee, mini cafeteria may be free, but the quality seems to be less that that of any dollar menu at fast food joints. I have no doubt that IF some of the typical food pics went viral, Hilton would NOT be proud of them, but rather, embarrassed and/or ashamed.

Advice to Management

So some questions to ponder are: - Would the higher ups of Hilton want their loved ones to work in an unhealthy (and possibly even deadly) environment? - Would they be satisfied if their loved ones only got paid 25 cents over minimum wage while expecting to give their best? - Would they want themselves and/or their loved ones to eat very low quality food on a daily basis? Please be honest with your answers.

front desk agents, massage therapists, and a spa attendant

13 July 2019

Reviewed by: Lead Front Desk Coordinator (Former Employee)

20 July 2019

Pros

Overall a great gathering of wonderful people at Hilton Sedona Athletic Club and Eforea Spa---as shared in a recent, 5 star Google review (for them)---especially the majority of massage therapists, front desk agents, spa attendants, accounting department, engineer dept, most aspects of management, members of the club, locals, and even guests.

Cons

1) For a few months, several coworkers and I---front desk agents, massage therapists, and a spa attendant---have been experiencing various symptoms, and some recurring (i.e., nausea, dizziness, increased allergies, chest pressure, vomiting, hives, fatigue, breathing difficulty, etc.). Since there has been an issue (for several months) with recurring leaks in certain areas of different ceilings within the building (whenever it rains)---which then gets exposed to hot weather---we all concluded that our symptoms were more than likely from being exposed to toxic mold (that was also visible in certain areas like the massage therapy rest area). Even members of the club have pointed mold out in the shower areas, which was emailed to management. One coworker was hospitalized for pneumonia and a bacterial respiratory issue, which she apparently brought up to our higher management that mold may have been the cause; however, nothing was done to our knowledge. In addition, we've had very filthy filters for several months due to a lack of cleaning in these areas, which more than likely worsened these already occurring symptoms. I reminded management about the filthy filters, even though I found out that they had known about this issue for a while, but it was understandable why they became irritated since they didn't make it a priority to fix it several months ago (when it was shown to one of them directly). I highly respect and admire many qualities of our management team, mostly our Manager, Asst Mgr, and Director; I barely know the GM, though I've witnessed him showing a few thoughtful gestures towards his employees. However, I wondered if they---especially the OWNER of this franchise Hilton---truly care about the health and well-being of their staff. Or is it all about hotel profits? 2) The front desk coordinators and spa attendants deserve MUCH better pay. You can't expect above and beyond performance and customer service---for an international company/corporation known for its hospitality---when you're not even willing to meet your employees halfway. The professional burger flipping guys at In and Out Burger get paid starting $12.50/hour in Prescott, while front desk coordinators at HILTON RESORT IN SEDONA get paid a measly $11.25/hr (and spa attendants less than that); YET, front desk coordinators are also expected to do their job (to the fullest) AND spa attendant duties whenever spa attendants are not available for shifts, even during super busy spring break season. A couple of club members---very kind and generous older lady and elderly lady---helped clean the women's locker rooms one day because we lacked staff. 3) The food at the employee, mini cafeteria may be free, but the quality seems to be less than that of any dollar menu at fast food joints. I have no doubt that IF some of the typical food pics went viral, Hilton would NOT be proud of them, but rather, embarrassed, and even ashamed. So what's way off about this whole picture? Everything, considering Hilton employees are often reminded of how well this Hilton is doing when it comes to numbers, percentages, and profit.

Advice to Management

So some questions for this Hilton to ponder are: - Would the higher ups of Hilton want their loved ones to work in an unhealthy, and possibly even toxic, environment? - Would they be satisfied if their loved ones only got paid 25 cents (or less) over minimum wage, while they're expected to work hard and give their best? - Would they want themselves and/or their loved ones to eat very low quality food on a daily basis? Please be honest with your answers.

front desk agents, massage therapists, and a spa attendant

20 July 2019

Reviewed by: Front Desk Coordinator in Sedona, AZ (Former Employee)

2 English reviews out of 2