Hilton FAQ

Have questions about working at Hilton? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Hilton.

All answers shown come directly from Hilton Reviews and are not edited or altered.

59 English questions out of 59

13 July 2019

Does Hilton offer massages?

Pros

Overall a great gathering of wonderful people---as shared in a recent, 5 star Google review (for them)---especially the majority of massage therapists, front desk agents, spa attendants, accounting department, engineer dept, management, HR staff, members of the club, locals, and even guests.

Cons

- For a few months, several coworkers and I---front desk agents, massage therapists, and a spa attendant---have been experiencing various symptoms of being exposed to mold (from recurring leaks in certain areas of different ceilings whenever it rains) and filthy filters due to lack of cleaning (i.e., nausea, dizziness, increased allergies, chest pressure, vomiting, hives, fatigue, etc.). One coworker was hospitalized for pneumonia and a respiratory bacterial infection, which she apparently brought up to our Director that mold may have been the cause. I reminded management about the filthy filters even though I found out that they had known about this issue for a while, and didn’t make it a priority to fix it several months ago. I highly respect and admire many qualities of our management team; however, I wondered if they---especially the owner of this franchise Hilton---truly care about the health and well-being of their staff. - habitual, passive-aggressive drama from a few employees, which made me question whether or not it was worth working at a place that can often be draining, despite the recurring, fear-based/dense/negative energy coming from a few individuals. - the front desk coordinators and spa attendants deserve MUCH better pay. You can't expect above and beyond performance and customer service---for an international company/corporation known for its hospitality---when you're not even willing to meet your employees halfway. The professional burger flipping guys at In & Out get paid starting $12.50/hour in Prescott, while front desk coordinators at HILTON IN SEDONA get paid $11.25/hr (and spa attendants less than that). What's way off about that picture? Everything. - the food at the employee, mini cafeteria may be free, but the quality seems to be less that that of any dollar menu at fast food joints. I have no doubt that IF some of the typical food pics went viral, Hilton would NOT be proud of them, but rather, embarrassed and/or ashamed.

Advice to Management

So some questions to ponder are: - Would the higher ups of Hilton want their loved ones to work in an unhealthy (and possibly even deadly) environment? - Would they be satisfied if their loved ones only got paid 25 cents over minimum wage while expecting to give their best? - Would they want themselves and/or their loved ones to eat very low quality food on a daily basis? Please be honest with your answers.

front desk agents, massage therapists, and a spa attendant

13 July 2019

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1 September 2020

Does Hilton offer paid time off for jury duty?

Pros

Great culture, generous benefits/PTO, employee discounts for travel are great

Cons

Slower work than you would think, uncertain industry due to pandemic

Advice to Management

Keep up great work

Great culture, generous benefits/PTO, employee discounts for travel are great

1 September 2020

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5 May 2020

Does Hilton offer dental insurance?

Pros

Good medical, dental and vision Benefits

Cons

Low wages. Slow personal development

Good medical, dental and vision Benefits

5 May 2020

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24 July 2019

Does Hilton offer parental leave?

Pros

The company have tried hard over the last few years to offer employees more benefits. In the UK this included more holidays, flexible working hours, better maternity leave benefits, staff discounts, access to health/dental and others.

Cons

Not many opportunities to progress. Salary lower than other companies

In the UK this included more holidays, flexible working hours, better maternity leave benefits, staff discounts, access to health/dental and others.

24 July 2019

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2 January 2019

Does Hilton have a pension plan?

Pros

Goodnbenefits , good pension, good pay, advancement

Cons

Management sucks and their union

Goodnbenefits , good pension, good pay, advancement

2 January 2019

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59 English questions out of 59