Hitachi Capital (UK) FAQ

Have questions about working at Hitachi Capital (UK)? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Hitachi Capital (UK).

All answers shown come directly from Hitachi Capital (UK) Reviews and are not edited or altered.

40 English questions out of 40

23 February 2021

What is health insurance like at Hitachi Capital (UK)?

Pros

Benefits include healthcare. There used to be Christmas John Lewis vouchers which were a nice touch. Flexible working (for the right department). Buy/ sell holiday. Staff loans.

Cons

For a Japanese technology and finance business it is quite shocking how poor the systems and change processes are internally. The business has all the agility of a cargo freighter. The admin and bureaucracy it takes to get the smallest thing done is embarrassing and frustrating in equal measure. If that isn’t enough then career politics including regular complaining and back stabbing regularly happen within departments and across departments. Much of the time the same voices are heard and it’s not what you know it’s who you know that will likely bring you success. Defensive departments leads to questions about who colleagues are actually working for, themselves, Hitachi or something else entirely. The cross department work leads to slow and confusing decision making based off people’s and departments own agendas. The idea of ‘One Hitachi’ appears lost on many and the culture is fragmented into different departments and agendas. Favouritism and cronyism leads to the same faces being recognised, rewarded and promoted whilst unsung hard-workers look on in dismay eventually leading them to greener pastures. The slow and disastrous roll out of new systems has left the business scrambling to keep up in the market. This has not been helped by the aforementioned reasons. Hitachi in Leeds is great if you get to know that right people, if not then you will grow increasingly frustrated and eventually look towards the exit. The final issue is the notoriously low pay that Hitachi continually offers staff which most of the time seems hugely out of step with the skills of a person or the market. This isn’t limited to anyone department but appears to be a policy within Hitachi due to their size.

Advice to Management

Review hiring and promotion policies. Benchmark pay in the market. Better reviews of individual performance. Find agile ways to bring about change internally. Unify the culture of the business and clarify the goals all are striving for. Less bureaucracy, less administration. Better training, support and focus on developing staff. Less politics and a drive to empower all employees no matter what grade to speak up and be heard. Work to have less single points of failure at the top of the business, less bottle necks will allow the business to flow better.

Benefits include healthcare.

23 February 2021

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14 May 2021

Does Hitachi Capital (UK) offer an employee assistance or workplace counselling program?

Pros

Good work life balance, excellent benefits and care about employees.

Cons

The only downside over the last year has obviously been the pandemic and the fact that we cannot see our colleagues.

Good work life balance, excellent benefits and care about employees.

14 May 2021

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10 December 2019

Does Hitachi Capital (UK) offer vision insurance?

Pros

- Plenty of project work to be involved in - Nice offices with free tea and coffee - Average pay - Annual appraisal related bonuses - The business wants to be seen as a great employer so tries to tick the occasional box

Cons

The business is crying out for some inspirational and innovative leaders!

Advice to Management

Wanting to be seen as a forward thinking employer is not enough, you need to actually do some forward thinking too! Take a look at the photos you post on LinkedIn of your senior managers collecting your latest awards; STILL a group of pale stale males in dinner jackets...really?! C'mon, it's 2019!

Nice offices with free tea and coffee

10 December 2019

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7 September 2020

Does Hitachi Capital (UK) offer unlimited holiday?

Pros

All departments can work from home. Great team spirit with fun interactive games / activities Good manager team. Annual bonus scheme amd vouchers st Christmas

Cons

Some departments look down on customer service and think they are more important. As someone else has said, the B2B / business development team openly criticise people and other departments. It's mainly from one person in the team but nothing is done to stop it. People in this team have confirmed the negstive comments are made.

Advice to Management

Remove the nastiness and make sure all teams and individuals are treated with respect.

All departments can work from home.

7 September 2020

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6 June 2019

Does Hitachi Capital (UK) offer massages?

Pros

A friendly and positive team, very capable and focussed on delivering a large project. Great expertise and knowledge within the company, easy to get the answers when you needed them. Relaxed atmosphere, flexible working and daily free fruit!

Cons

Parking and accessibility a bit of an issue at the Newbury office Slightly old fashioned dress code

Relaxed atmosphere, flexible working and daily free fruit!

6 June 2019

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40 English questions out of 40