Ingeus FAQ

Fulfilling work Clear policies and values Strong team ethos

Targets can be difficult to meet and cause underlying stress. Limited career progression opportunities Admin-heavy government programmes

Listen to and nurture your team . They will better help participants progress.

Great mission you can feel on a daily basis A lot of opportunities to grow You don't feel corporate atmosphere

Challenging Clients not always willing to cooperate

Company gives opportunity for growth within If you show promise then you will get more work and chances to show your abilities Chances for internal promotion / role change Encouraged to explore new opportunities

some roles have limited wage structure Somewhat repetitive work in previous role (Revenue processing Officer) Salary in some roles is not matched to the amount of work you do.

All the management I had while working here was very good, and I believe helped me to develop as a person and from a career perspective.

Really great benefits package including private medical cover and additional holiday - you even get your birthday off! Decent rates of pay. Great development opportunities are available. Truly fantastic colleagues who are all bought into the ethos and values of the company and what it aims to achieve. I loved working here and left a better, more fulfilled and developed person.

Huge downsizing of corporate functions since 2017 has led to increased workloads and an inability to deliver the type of service once provided. It's a tough time for the industry, but the most recent reductions do feel counterintuitive and shortsighted. Ingeus is always in a constant state of change - it keeps things exciting but it also means you have little chance to assess/evaluate what has been done previously and learn from it.

In terms of ethos and values - keep doing what you're doing. However, make sure you don't continue to cut so close to the bone or frontline services and our people focus will suffer.

A company that is changing for the better. Tough decisions have needed to be made and a new leadership team isn't afraid to make them. The new leadership team has instilled focus and intent in the right way. Despite the changes the company has maintained it's focus on supporting it's customers to the best of its ability.

IT systems are not currently fit for purpose but this is slowly improving.