Jack Wills FAQ

All answers shown come directly from Jack Wills Reviews and are not edited or altered.

27 English questions out of 27

27 October 2020

Does Jack Wills pay for a gym membership?

Pros

Free gym class, nice staff

Cons

The leaders in the company are not good at what they are doing, just very good at talking.

Free gym class, nice staff

27 October 2020

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18 April 2019

Does Jack Wills offer employee discounts?

Pros

Friendly environment Youthful workers Great discount and free items every season (however number fell over the year and issues with some staff having to pay for their 'free' items due to management mistakes)

Cons

Bad pay especially for the amount they make you do Lack of responsibility from some managers Awful contract, constant changing of hours every week and lack of structure in terms of hours which resulted in cutting of all sales associates hours without notice. Have lots of sales that we must remember Old and outdated ways of doing tasks Different rules for each person, no structure

Advice to Management

Take into account how many tasks and timing the sales associates are given, some management members don't treat some of the staff with the respect that you should assume. An issue with taking accountability for mistakes and majority of the time this was then put upon the sales associates.

Great discount and free items every season (however number fell over the year and issues with some staff having to pay for their 'free' items due to management mistakes)

18 April 2019

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27 August 2018

How are the career development opportunities at Jack Wills?

Pros

Great career progression and communication. Lots of chances to feedback to senior management. Great product and store environment with young colleagues

Cons

Long hours often at awkward times of the year when you want to see your family- for example Christmas. Little holiday.

Advice to Management

Slow down expansion and consider developing stronger systems. Try to listen more to staff in regards to product development.

Great career progression and communication.

27 August 2018

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28 April 2020

What kind of career opportunities exist at Jack Wills?

Pros

Good and easy progression up Great benefits with uniforms and discounts Freedom in working in an outlet with regards to merchandising etc Lots of opportunity to work overtime if wanted

Cons

Only 4 hour contract but depends on management as to how many hours you get

Lots of opportunity to work overtime if wanted

28 April 2020

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19 June 2019

How are promotions handled at Jack Wills?

Pros

HITT class and yoga once a week. New on site cafe.

Cons

Gender/Race bias; white men get on very well at Jack Wills. No room for promotion. Little to no communications from leadership team.

No room for promotion.

19 June 2019

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27 English questions out of 27