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Koch Industries

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Koch Industries

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Koch Industries FAQ

Have questions about working at Koch Industries? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Koch Industries.

All answers shown come directly from Koch Industries Reviews and are not edited or altered.

56 English questions out of 56

10 August 2021

Does Koch Industries offer massages?

Pros

They'll give you everything you need to be successful, you just have to ask.

Cons

Not enough women or minorities in leadership roles. The free coffee is terrible, but it's free.

The free coffee is terrible, but it's free.

10 August 2021

See answer

2 June 2021

Does Koch Industries offer dental insurance?

Pros

The different silos that KBS (Koch Business Solutions) is broken up into are very well defined, so there is always a definitive structure on who a particular task should go to. Similarly, the billing of these tasks (because KBS services the different Koch companies) are also well defined, so there's little ambiguity of whether a task/service is covered for a customer, and how you should go about performing a task or not. Work/life balance is also very good; hourly employees are expected to keep track of 100% of their time performing work (including checking email after-hours), and generally speaking salary employees' work days are well defined, and unless there is an unusual circumstance overtime isn't common. Also, there are some truly brilliant people working in some of the different parts of the org; there are some services being provided by some teams that is awe-inspiring! The services offered are standard fare for an MSP, so there are plenty of different positions that someone could fit into the organization, or move around within KBS. There is a LOT of shuffle within KBS, some people changing roles more than once a year, so even if you're unsatisfied in your current position there will be somewhere else to move eventually. Generally speaking the pay is competitive, though not in the high end of the scale, but the retirement benefits are very good. Dental and vision benefits are good, but not remarkable. There are also opportunities to do company paid continuing education (with supervisor approval) if it applies to your role, and there are some opportunities within the company for education too. There is also very clear training on company policies, above and beyond what a normal company might engage in. Everyone goes through compliance training to ensure that there's no ambiguity of policies like workplace behavior, or how employees are expected to interact with vendors or government entities. There are a lot of criticisms about Koch Industries, but the expectation is that everyone behaves "by the book", and it is is taken very seriously by everyone . Inclusion and diversity are also taken seriously at KBS, which is positive. Work location isn't generally an issue, unless your job role is one that requires customer interaction. There are a lot of employees that work remote, and even time zones are very flexible, which is a great benefit.

Cons

Even though it's good that the roles are well defined, they're done to such a degree that someone who wants to work on a variety of things will probably be unfulfilled or frustrated with their narrowly defined role. You could be the person that just does new server builds/decommissions, but you won't troubleshoot them, or you could be the person that builds packages for deployment, but not manage the deployment application. If there's a need or desire from a customer to have something that's not supported, it just isn't done. There might be lip-service of "we can investigate that", but KBS's model is to automate their narrowly defined offerings, and not engage in activities that won't generate cashflow for billable services. A recurring theme is "KBS doesn't do that", even if it's something that's easy to do for a novice, the only thing a customer can have is what's on the menu. What this means is that if you're happy with a 9-5 that you do the same thing day-in and day-out, it's very likely that you'll be very satisfied. New products to do the same thing are introduced regularly (even to the detriment to the customer), so some methods change, but not the roles/offerings. The reason that there is a lot of shuffle is partially because of the silo'ng, but also because receiving a substantial raise (despite years of service) can be very difficult. While pay is competitive, it's average at best, and annual pay review aren't technically standard. Any employee can technically receive a raise at any time, but there has to be sufficient justification beyond "this person has been here for another year and has done a good job". According to the business philosophy to receive a raise you need to go above and beyond, and be able to show sufficient "value creation" (ie making the company money, or saving money) through activities that aren't part of your role already. As such, it's much easier to receive a raise by applying for a new role that has a higher pay, because if your supervisor/management can't (or don't want to) prove you've created additional value, your pay will stay largely the same. On that same note, the annual review process is painful, requiring pages of documentation of what you have/haven't done over the last year. While retirement benefits are very good, medical benefits aren't amazing. The only plans (at the time of this writing) are high-deductible plans, which while extremely affordable on the low end, are not a very rich plan if the employee needs to take advantage of them. Additionally, "perks" like company sponsored outings or department-paid meals (barring extraordinary circumstance) aren't present, so there shouldn't ever be an expectation for the company to treat you to a meal, even after a big project was completed. The reliance of KBS on MBM (Market Based Management, the Koch business philosophy) is EXTREMELY heavy. There are a lot of very good fundamentals that anyone can glean of MBM, but KBS puts an emphasis on it that is truly over the top, to the point where one should expect to spend upwards of five hours a week on reading, MBM-related projects and training. The use of buzzwords and just day-to-day consumption is just too much. In general I think MBM is great for people who can't make rational/logical decisions for themselves, but spending time every day consuming/praising it. The company culture puts on a very positive face, and training is very clear about behaviors, but if you look past the surface things can appear to be defined for shallow reasons. These things are defined not because they're "the right thing to do" but because engaging in behavior that doesn't fall in line with the training will result in the loss of value (government fines, personnel being unable to perform, etc). It's fair to say most companies do these things for the same reasons, but they don't try to put a veil on top of it. Additionally, when I first joined KBS they were launching a new technical center in India. Employees were reassured that only low-talent roles would be filled there, and that no jobs in the United States would be impacted. Less than three years later following knowledge sharing, sizable portions of groups are being terminated following their transition to this new technical center. It would certainly be naïve to believe management that such a large investment wouldn't lead to loss of positions eventually, but being specifically told that it would not happen only for it to come to fruition a short while later is not reassuring. Lastly, someone onboarding to KBS (from a "transitioned" group from a Koch company) should understand what the expectation is within the org for them. Someone might have a similar role to what they did with their company previously, but eventually there will be an expectation that they'll be absorbed into one of the capabilities within KBS. But naturally, there wouldn't be a financial advantage for KBS to absorb 100% of the staff, keep them on board, and still turn a profit, so eventually if someone can't "create value" they would eventually be downsized.

Advice to Management

Expand roles for employees so they can be fulfilled. Be flexible for customers and offer real-world pricing, so they can feel good about being serviced by KBS. Worry about more than just the bottom line, because eventually customers will get tired of being short-changed, and go somewhere else.

Dental and vision benefits are good, but not remarkable.

2 June 2021

See 1 more answer

26 July 2021

Does Koch Industries offer parental leave?

Pros

Depending on role & team, decent work life balance In addition to 401k, they have an additional 401k employer paid plan that vest after 5 year (similar to a pension) In F&A, there are plenty of opportunities to movement and growth Matching up to 6% for 100% on 401k 15 vacation days starting until year 10 then you get 1 week, plus 9 paid company holidays, 5 sicks days and they now have extended maternity and paternity leave outside of the short term disability allowed.

Cons

Inconsistencies in management across teams. Some are micro managers and hold info at the top, some are less intrusive and more open about the direction of the company. Initial salaries are competitive, and then internal bonuses and raises including COLA are tied heavily to your performance. There are NO annual bonus or raises unless you have management team really going to bat for you or you are involved in a lot of ad hoc projects outside of your regular work They ONLY have HDHP healthcare options (HSA), no traditional low deductible plans, and they discourage spousal participation by slapping both tobacco and a wellness fee (BMI above 30) onto the HDHP, so your premium is as high as a traditional plan after you pay all of those fees. You need to be thin and healthy to work for this company. The F&A investments into technology is severely lacking and there are inconsistencies across the org that drives very tedious and long closes with lots of manual work to be done around reporting. This company completes a lot of M&A's so to do so, they forego making the purchased companies consolidate to one F&A system for accounting and reporting and its just bad business. Because most transactional work is outsource like booking GLs, processing AP/AR, etc., there are many mistakes being made with those foreign vendors. A lot of work is moving from US to outside for cost savings without the employees realizing any of that in bonuses or raises. The political environment is very charged and you are heavily encouraged to invest numerous times in the PAC, and within GA, there were representatives that we were encouraged to vote for that had made some racially inflammatory comments. The senior executives are all white males. There are some VPs and controllers that are white women, so if you are trying to break through that glass ceiling and become and executive, you might want to find a company that has a little more diversity and welcomes differing opinions. In Atlanta office the parking if you come into office daily is $110 monthly that can be taken pre-tax and is not supplemented. If you don't pack lunch expect to pay about $15-$20 daily for downtown lunch. Traffic is horrible because they are always filming, and it's Atlanta. Pay for salaried is on the 15th and the last day of month, NOT bi-weekly or monthly. The problem with this is the inconsistencies and not getting paid every Friday after 10 days of working. Sometimes, you can wait more than 12 days before receiving a paycheck.

Advice to Management

I don't know if you value diversity and inclusion, but hey do what works for you. You need to change your bonus and incentive plans. I mean you tried it, but I don't know how you can compete with public companies offering annual bonuses, COLA and ESPP. Your vesting time is 5 years, that is way above the average pension vesting for any company at 3 years. One PAC email is enough, not everyone is Republican, you state its in the companies best interest and will help increase the bottom line, but only executives receive shares and are on a different bonus plan, the people at the bottom get nothing, not even managers, it is the wrong message. What is going on with your healthcare options? You already don't offer a traditional plan and healthcare fees are on average $300-$500 for an urgent care visit. Why all the wellness surcharges and changes? I mean anything to line the pockets of millionaires and billionaires I guess. If you really care for this country and not your own personal self interest, be revolutionary and invest in closing the wealth gap, offer student loan repayment, do more for your minority workers. You talk a good game about good profit, but you make the bulk of your money in oil refinery and cutting down trees, when there are technologies out there that will be greener for this country and the world to save it. If good profit means utilizing limited resources to fund beneficial products, stop blocking these green technologies in congress and allow for them to be more accessible to the public lower & middle classes and then lets see how well your oil refinery business does? I think it is a bit hypocritical in my opinion.

15 vacation days starting until year 10 then you get 1 week, plus 9 paid company holidays, 5 sicks days and they now have extended maternity and paternity leave outside of the short term disability allowed.

26 July 2021

See 1 more answer

26 July 2021

Does Koch Industries have a pension plan?

Pros

Depending on role & team, decent work life balance In addition to 401k, they have an additional 401k employer paid plan that vest after 5 year (similar to a pension) In F&A, there are plenty of opportunities to movement and growth Matching up to 6% for 100% on 401k 15 vacation days starting until year 10 then you get 1 week, plus 9 paid company holidays, 5 sicks days and they now have extended maternity and paternity leave outside of the short term disability allowed.

Cons

Inconsistencies in management across teams. Some are micro managers and hold info at the top, some are less intrusive and more open about the direction of the company. Initial salaries are competitive, and then internal bonuses and raises including COLA are tied heavily to your performance. There are NO annual bonus or raises unless you have management team really going to bat for you or you are involved in a lot of ad hoc projects outside of your regular work They ONLY have HDHP healthcare options (HSA), no traditional low deductible plans, and they discourage spousal participation by slapping both tobacco and a wellness fee (BMI above 30) onto the HDHP, so your premium is as high as a traditional plan after you pay all of those fees. You need to be thin and healthy to work for this company. The F&A investments into technology is severely lacking and there are inconsistencies across the org that drives very tedious and long closes with lots of manual work to be done around reporting. This company completes a lot of M&A's so to do so, they forego making the purchased companies consolidate to one F&A system for accounting and reporting and its just bad business. Because most transactional work is outsource like booking GLs, processing AP/AR, etc., there are many mistakes being made with those foreign vendors. A lot of work is moving from US to outside for cost savings without the employees realizing any of that in bonuses or raises. The political environment is very charged and you are heavily encouraged to invest numerous times in the PAC, and within GA, there were representatives that we were encouraged to vote for that had made some racially inflammatory comments. The senior executives are all white males. There are some VPs and controllers that are white women, so if you are trying to break through that glass ceiling and become and executive, you might want to find a company that has a little more diversity and welcomes differing opinions. In Atlanta office the parking if you come into office daily is $110 monthly that can be taken pre-tax and is not supplemented. If you don't pack lunch expect to pay about $15-$20 daily for downtown lunch. Traffic is horrible because they are always filming, and it's Atlanta. Pay for salaried is on the 15th and the last day of month, NOT bi-weekly or monthly. The problem with this is the inconsistencies and not getting paid every Friday after 10 days of working. Sometimes, you can wait more than 12 days before receiving a paycheck.

Advice to Management

I don't know if you value diversity and inclusion, but hey do what works for you. You need to change your bonus and incentive plans. I mean you tried it, but I don't know how you can compete with public companies offering annual bonuses, COLA and ESPP. Your vesting time is 5 years, that is way above the average pension vesting for any company at 3 years. One PAC email is enough, not everyone is Republican, you state its in the companies best interest and will help increase the bottom line, but only executives receive shares and are on a different bonus plan, the people at the bottom get nothing, not even managers, it is the wrong message. What is going on with your healthcare options? You already don't offer a traditional plan and healthcare fees are on average $300-$500 for an urgent care visit. Why all the wellness surcharges and changes? I mean anything to line the pockets of millionaires and billionaires I guess. If you really care for this country and not your own personal self interest, be revolutionary and invest in closing the wealth gap, offer student loan repayment, do more for your minority workers. You talk a good game about good profit, but you make the bulk of your money in oil refinery and cutting down trees, when there are technologies out there that will be greener for this country and the world to save it. If good profit means utilizing limited resources to fund beneficial products, stop blocking these green technologies in congress and allow for them to be more accessible to the public lower & middle classes and then lets see how well your oil refinery business does? I think it is a bit hypocritical in my opinion.

In addition to 401k, they have an additional 401k employer paid plan that vest after 5 year (similar to a pension)

26 July 2021

See answer

16 June 2020

Does Koch Industries offer a wellness program?

Pros

1. Excellent MBM principles 2. Good pay 3. Spot on Bonus and compensation change anytime if you create value 4. Excellent office and facilities 5. Great leaders who listen to employee needs and give freedom to stop think and ask. 6. Great work culture and work life balance

Cons

1.Decision rights and control is more US management driven. 2. Dress code 3. No Onsite opportunities 4. Poor Training and certification policy 5. Poor Employee wellness and benefits

Advice to Management

Product base organisation culture should be established.

5. Poor Employee wellness and benefits

16 June 2020

See answer
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56 English questions out of 56

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Company Updates

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Koch Industries

397 days ago

Thanks to the dedication of our employees, we're proud to share that we have earned the U.S. Environmental Protection Agency’s (EPA) 2021 ENERGY STAR® Partner of the Year Award. The award recognizes organizations that have made outstanding contributions to protecting the environment through energy efficiency, and is the highest honor jointly granted by the EPA and United States Department of Energy.
Shared image - https://news.kochind.com/media-resources/press-releases/2021/koch-industries-earns-2021-energy-star-partner
https://news.kochind.com/media-resources/press-releases/2021/koch-industries-earns-2021-energy-star-partner
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