Liberty Mutual Insurance FAQ

Have questions about working at Liberty Mutual Insurance? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Liberty Mutual Insurance.

All answers shown come directly from Liberty Mutual Insurance Reviews and are not edited or altered.

62 English questions out of 62

23 July 2019

Does Liberty Mutual Insurance offer relocation assistance?

Pros

The company as a whole is a great organization in terms of scale and span. They offer a great benefits package, including 401K matching and liberal paid time off as well as paternity leave for men. They also offer tuition reimbursement. Working for a fortune 100 company has about the same pros everywhere, regarding the Tampa office there was nothing specifically outstanding.

Cons

The Tampa office is poorly ran and turnover is high. You are a production employee, not valued for your mind, but more so how well you follow directions and how timely you follow them. You are told that successful people are the ones who work weekends and nights and work/life balance isn't something that is valued or even spoken about. Certain claims managers rule with a iron fist and make no excuse for their behavior and almost celebrate their hard-nose approach. You have to know someone in order to move outside of your current role, it's a very political environment. They will stop you from going onto a position another department wants to offer you if it does not fit their staffing model. It took a little over a year under that management to run a 13 year employee away.

Advice to Management

Being a fortune 100 company it is easy to not adapt to the changing landscape of employee mental/emotional well-being, however, in my time there I saw great turnover and repeated feedback given regarding the nastiness of certain members of leadership ignored or not addressed at all. Be harder on your leadership team than individual contributors because it is leadership's responsibility to empower and guide and if you have a bad tree it will always produce bad fruit. Be more agile in your approach to management theory and style. Also, be upfront about things in terms of culture and management style to these poor college kids you are recruiting or you will continue to see talent come and go.

They offer a great benefits package, including 401K matching and liberal paid time off as well as paternity leave for men.

23 July 2019

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15 May 2021

Does Liberty Mutual Insurance offer massages?

Pros

Free coffee, nice break rooms and many incentives.

Cons

If your on a call more than 4 minutes it can be a problem. And no matter how good you are that will always find something that you need to improve on.

Advice to Management

Recognize that some of us actually want to help and explain things to customers not just hit a quota or a specific time to end a call.

Free coffee, nice break rooms and many incentives.

15 May 2021

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4 April 2019

Does Liberty Mutual Insurance offer dental insurance?

Pros

I liked working here because I could flex my hours or make my own schedule with approved changes. So you could start anywhere from 6 - 9 am and work 7.5 hours a day. They have both a 401K and a pension plan, with OK benefits (health, dental, AD&D). Most of the managers have worked their way up and are very friendly and approachable. Been expanding their work-from home options to work remotely.

Cons

Lost of outsourcing to 3rd party companies. Many employees are loosing their jobs so someone in India can do it. Every year different departments and areas are being outsourced. Goals are hard to meet and almost impossible to exceed so bonus are limited/reduced due to that.

They have both a 401K and a pension plan, with OK benefits (health, dental, AD&D).

4 April 2019

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10 May 2021

Does Liberty Mutual Insurance have a pension plan?

Pros

Flexible work arrangements (100% remote), very generous time off package (27 paid days off your first year), great benefits, 401k with company match, pension, maternity and paternity leave, tuition reimbursement programs, etc. Competitive pay and great managers, very supportive.

Cons

Recruiting department needs more incentives, rewards and competitions for those who exceed expectations. High requisition loads, everyone is over capacity right now but they’re trying to hire more recruiters to help.

Advice to Management

Keep recognizing your employees for hard work, high capacity req loads, add some production competitions, rewards & incentives for those who exceed expectations. Hire more recruiters to help

Flexible work arrangements (100% remote), very generous time off package (27 paid days off your first year), great benefits, 401k with company match, pension, maternity and paternity leave, tuition reimbursement programs, etc. Competitive pay and great managers, very supportive.

10 May 2021

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10 May 2021

Does Liberty Mutual Insurance offer parental leave?

Pros

Flexible work arrangements (100% remote), very generous time off package (27 paid days off your first year), great benefits, 401k with company match, pension, maternity and paternity leave, tuition reimbursement programs, etc. Competitive pay and great managers, very supportive.

Cons

Recruiting department needs more incentives, rewards and competitions for those who exceed expectations. High requisition loads, everyone is over capacity right now but they’re trying to hire more recruiters to help.

Advice to Management

Keep recognizing your employees for hard work, high capacity req loads, add some production competitions, rewards & incentives for those who exceed expectations. Hire more recruiters to help

Flexible work arrangements (100% remote), very generous time off package (27 paid days off your first year), great benefits, 401k with company match, pension, maternity and paternity leave, tuition reimbursement programs, etc. Competitive pay and great managers, very supportive.

10 May 2021

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62 English questions out of 62

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