Lush FAQ

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Workplace

7 English questions out of 7

12 June 2019

What is a typical working day like at Lush?

Pros

Lovely colleagues Amazing work environment (always came home smelling gorgeous) Incentives such as free gift boxes for highest sales etc. Great pay (£8.75 per hour) Very flexible and understanding shift patterns Great discount! (50%)

Cons

A lot of up and down stairs re stocking items Everything has to be hand priced Small shop (difficult around busy xmas period)

Very flexible and understanding shift patterns

12 June 2019

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31 July 2019

What are meetings like at Lush?

Pros

Great colleagues Fun meeting new customers

Cons

Can be tiring at times especially christmas

Fun meeting new customers

31 July 2019

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20 August 2018

What is it like working with clients or customers at Lush?

Pros

Customers are lovely and you get 50% off most products

Cons

Management are one huge clique and can often bully staff

Customers are lovely and you get 50% off most products

20 August 2018

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10 November 2019

Does Lush provide leads to sales teams?

Pros

Great training in product knowledge (done through fun workshops, games and demonstrations), a lovely team of sales associates, flexible hours. Regular opportunities for promotion, amazing ethics. Free products!

Cons

Management in that particular store formed cliques and favourited certain sales associates. Rules would be bent for these people, then management would be unnecessarily harsh towards others, and it became so mentally draining that I left. Sales tactics are also ridiculously pushy and senior staff were forcing them upon you throughout the day – to pester customers up to three times to try and link-sell items even if customers clearly did not want to be approached or could not afford it.

Sales tactics are also ridiculously pushy and senior staff were forcing them upon you throughout the day – to pester customers up to three times to try and link-sell items even if customers clearly did not want to be approached or could not afford it.

10 November 2019

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1 April 2020

What is the work environment like at Lush?

Pros

Product discount is 50% - that’s pretty much it.

Cons

Unless you’re Canadian don’t shoot for ever moving up. No matter how much work you put in it’s NEVER enough you have to continually prove your loyalty like you’re in a cult. They say don’t work from home but god FORBID you don’t answer an email or tick a task off in your day off you will get followed up with about why you’re slipping - but then they will low ball you on pay and say you’re asking for too much - even if it’s industry standard.

Advice to Management

Don’t trust anyone - you drink the kool-aid and think people are your friends but they 100% are not. Especially as management you will be tossed the second they think you are questioning ANYTHING

They say don’t work from home but god FORBID you don’t answer an email or tick a task off in your day off you will get followed up with about why you’re slipping - but then they will low ball you on pay and say you’re asking for too much - even if it’s industry standard.

1 April 2020

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7 English questions out of 7