Monese FAQ

All answers shown come directly from Monese Reviews and are not edited or altered.

18 English questions out of 18

12 February 2020

What is health insurance like at Monese?

Pros

- A good tech stack - Collaborative environment - Nice perks - Stock options are available

Cons

- No tangible benefits for the first year - No medical insurance - No bonus structure

- No medical insurance

12 February 2020

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5 June 2020

How are senior leaders perceived at Monese?

Pros

The product is nice, the CEO is really passionate about company, stock options

Cons

The environment in compliance team is toxic and you're trained to do your job on fear based attitude ("if you mess this up, you going to get arrested" kind of things). Internal processes and rules are excessive in micromanaging the reviews and investigation. There's no room to suggest improvements as both team leads don't even understand the product. Team lead were watching videos and on facebook the whole day, also last to arrive, first to leave kind of attitude.

The product is nice, the CEO is really passionate about company, stock options

5 June 2020

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5 March 2019

What are some insights into the strategy or vision at Monese?

Pros

Free beer, free snacks, some fun coworkers

Cons

It's hard to decide what to start with when listing the downsides of working at Monese. An issue that applies to every department of the company is related to communication. As a new employee, you quickly learn that asking questions will only lead to getting passive aggressive private messages from your coworkers; and in order to avoid those, people end up not asking for help when needed. If an employee, for some reason, is brave enough to raise an issue/share a suggestion, they get shut down by something I can only describe as 'aggressive bullying behaviour' (at least in CS channels). It is often easy for the 'leadership' to do so as they are withholding as much information as possible. There are no clear structures, no clear expectations. You are on your own with no one to turn to for help, your direct managers are useless and/or hostile and of course, there is no way to address any of these issues because feedback as such does not exist. But why would it? Everyone in leadership positions is utterly incompetent and has no skills whatsoever (and no desire to be better...). I often wondered if there was anyone at Monese that has ever worked at a well-functioning company before. I can not make sense of the extent of how poorly this company is run. Projects, ideas, issues are basically raised in group chats and no one is in charge of keeping track. They basically haven't heard of an Excel table. If you want to see if something has been brought up before, you can search the group conversation; obviously, if it had been phrased differently, you will be repeating something, so expect some 'constructive' messages on how you should have checked. However, there's a 99% chance no one ever even bothered to look at the original suggestion. This is just to give you an insight into how things work at Monese. I could go on forever. Of course, many of their issues could be fixed with better management and decent HR. But Monese lacks both of those. I do not recommend working for this company unless you want to experience what you want to avoid in the future or want to slack off for a couple of months. For CS people in particular, please know, there is no appreciation whatsoever, none of your managers will have a kind word (if they even talk to you). There will be no support for you to do your job properly, but there will be inappropriately timed micromanagement. You will have no trust in your superiors. And most importantly, there is no opportunity to grow and learn...

Advice to Management

Ask for feedback and take it into consideration.

There are no clear structures, no clear expectations.

5 March 2019

See answer

27 April 2020

How are the career development opportunities at Monese?

Pros

Great career development and team spirirt

Cons

Lack of direction going forward

Great career development and team spirirt

27 April 2020

See answer

5 March 2019

What kind of career opportunities exist at Monese?

Pros

Free beer, free snacks, some fun coworkers

Cons

It's hard to decide what to start with when listing the downsides of working at Monese. An issue that applies to every department of the company is related to communication. As a new employee, you quickly learn that asking questions will only lead to getting passive aggressive private messages from your coworkers; and in order to avoid those, people end up not asking for help when needed. If an employee, for some reason, is brave enough to raise an issue/share a suggestion, they get shut down by something I can only describe as 'aggressive bullying behaviour' (at least in CS channels). It is often easy for the 'leadership' to do so as they are withholding as much information as possible. There are no clear structures, no clear expectations. You are on your own with no one to turn to for help, your direct managers are useless and/or hostile and of course, there is no way to address any of these issues because feedback as such does not exist. But why would it? Everyone in leadership positions is utterly incompetent and has no skills whatsoever (and no desire to be better...). I often wondered if there was anyone at Monese that has ever worked at a well-functioning company before. I can not make sense of the extent of how poorly this company is run. Projects, ideas, issues are basically raised in group chats and no one is in charge of keeping track. They basically haven't heard of an Excel table. If you want to see if something has been brought up before, you can search the group conversation; obviously, if it had been phrased differently, you will be repeating something, so expect some 'constructive' messages on how you should have checked. However, there's a 99% chance no one ever even bothered to look at the original suggestion. This is just to give you an insight into how things work at Monese. I could go on forever. Of course, many of their issues could be fixed with better management and decent HR. But Monese lacks both of those. I do not recommend working for this company unless you want to experience what you want to avoid in the future or want to slack off for a couple of months. For CS people in particular, please know, there is no appreciation whatsoever, none of your managers will have a kind word (if they even talk to you). There will be no support for you to do your job properly, but there will be inappropriately timed micromanagement. You will have no trust in your superiors. And most importantly, there is no opportunity to grow and learn...

Advice to Management

Ask for feedback and take it into consideration.

And most importantly, there is no opportunity to grow and learn...

5 March 2019

See 1 more answer
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18 English questions out of 18