Mountain Warehouse FAQ

All answers shown come directly from Mountain Warehouse Reviews and are not edited or altered.

24 English questions out of 24

7 August 2019

What is health insurance like at Mountain Warehouse?

Pros

Great place to work. Good discount structure. Also health insurance

Cons

Not many incentives. Shift times for call center could be better

Also health insurance

7 August 2019

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30 October 2018

Does Mountain Warehouse offer employee discounts?

Pros

The manager that hired me had built a diverse team of people that had experience, he was removed from the company and replaced by a manager that was not competent, he took this team and reduced it dust inside 6 months, I was one of the last two and I was signed off with depression. We were replaced by fashion sales people that didn't know or understand the items, my area manager didn't want to address any of the issues I had raised in my email to him until I was at work again, instead I quit. Employee discount was great, on the whole pay was prompt

Cons

Add-On sales pressure, same add-ons 2 years after I left the company! No hours for seasonal staff, no transfer of contract from seasonal to permanent. Lack of promotional opportunities.

Advice to Management

Look at in store practices with regard to employee complaints, and management up lines. Look at add-ons (they are getting boring) It might be an inclusive company but more effort needs to be made to ensure the casual racist/bigoted attitudes are addressed

Employee discount was great, on the whole pay was prompt

30 October 2018

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5 April 2019

Does Mountain Warehouse offer a wellness program?

Pros

The people are incredible. Everyone is driven towards making the company incredible - both from a commercial perspective but also from a cultural and wellbeing view. The company have just launched a new EAP for all staff globally and a new Apprenticeship scheme in retail. There is an amazing 50% staff discount and 25% for friends and family.

Cons

It is hard work! There is so much to do, all the time. It can be overwhelming

Advice to Management

Keep pushing the cultural aspects. The company is amazing, now show your people that you care about them. You are already making incredible strides to make MW a great place to work.

both from a commercial perspective but also from a cultural and wellbeing view.

5 April 2019

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27 April 2019

How are the career development opportunities at Mountain Warehouse?

Pros

Culture and Pay were attractive

Cons

No real career progression for juniors

No real career progression for juniors

27 April 2019

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5 April 2019

What kind of career opportunities exist at Mountain Warehouse?

Pros

Advancement opportunities in the company.

Cons

Travel is a must across diff cities

Advancement opportunities in the company.

5 April 2019

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24 English questions out of 24