Northwest Bank FAQ

All answers shown come directly from Northwest Bank Reviews and are not edited or altered.

19 English questions out of 19

19 June 2020

What is health insurance like at Northwest Bank?

Pros

Very low premium for health insurance

Cons

Culture. Pay for what's expected is very low. It seems Northwest wanted robot corporate groupies and not free-thinking and strong managers in place. I was told many times to just "trust the process."

Advice to Management

Note to future bank employees at the banks that will be bought out: take your severance and RUN. If you care more about your customer and offering genuine customer service than "the bottom line," this bank is not for you. We were told this would be a community bank feel, and that is anything but true. Managers have barely any say-so on their branch or how they're able to help the customer. Trying to refund fees for a customer is a nightmare. The customer experience of this merger was also extremely negative and heartbreaking to witness. The "branch models" for staffing each office are going to make it next to impossible to keep a positive team morale, and I have no idea how managers are expected to be able to get out of the office for their business calls at these levels. Communication is terrible and we weren't told many things until the last minute. Oftentimes when calling another department to get an answer you will feel like you're inconveniencing your coworkers and they will send you a link to the (ungodly long) policy and expect you to be satisfied. Advice to management? Please show that you care more about your employees and the customers. We all understand that this is a business and the bottom line is important, but it will never be more important than doing the right thing.

Very low premium for health insurance

19 June 2020

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26 May 2020

Does Northwest Bank offer parental leave?

Pros

Great small bank to work for. Good management. Good training.

Cons

No paternity leave. No commission.

No paternity leave.

26 May 2020

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7 February 2020

Does Northwest Bank offer employee discounts?

Pros

Good job - liked working with people and co-workers

Cons

Northwest Bank closed 44 offices of the Discount Division

Advice to Management

Should have taken an interest for displaced employees

Northwest Bank closed 44 offices of the Discount Division

7 February 2020

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16 December 2020

How are the career development opportunities at Northwest Bank?

Pros

Benefits package is terrific, with a generous PTO plan.

Cons

Limited opportunities for career growth.

Limited opportunities for career growth.

16 December 2020

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18 October 2020

What kind of career opportunities exist at Northwest Bank?

Pros

In-Branch relationships, more opportunity for growth

Cons

Technology is outdated, corporate feels very profit-minded rather than community driven as they advertise

In-Branch relationships, more opportunity for growth

18 October 2020

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19 English questions out of 19