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How are senior leaders perceived at Ocado Technology?

15 English reviews out of 15

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7 August 2020

Pros

I have never been happier in a job. I work with the most amazing colleagues. The culture is great. The work is interesting and it really feels like you’re making a difference. We have a proper career structure within product, and it really does feel as if everyone wants you to succeed. My manager is very supportive in my personal development. During the pandemic the support has been brilliant. It feels as if everyone’s mental health has been put first.

Cons

Sometimes it feels like we are trying to do too much. But I think most product managers will say that no matter where they work. Other than that, none. I love working at Ocado.

My manager is very supportive in my personal development.

7 August 2020

Reviewed by: Product Manager in Hatfield, East of England, England (Current Employee)

9 January 2019

Pros

You will have the opportunity to work with cutting edge tech. If this is important make sure you state this as a requirement when you apply, because this varies a lot depending on which team you go into. I have found line managers are very supportive. It is easy to switch teams if your experience is different. I have not encountered anyone with problematic people skills. The recruitment process filters them out well. Pay is good for Hertfordshire. If you live in London and plan to for the foreseeable future, you can do better.

Cons

Lack of parking and poor public transport connections. Working at home is rarely an option. Unless you live within cycling or walking distance of the office, your commute will be stressful. Management are penny-pinching in some areas (e.g. software licenses), but wasteful in others (e.g. unnecessary town halls that tie everyone up for hours). The main office (Trident Place) has poor facilities. Be sure to keep a portable fan and warm jacket at the office to be prepared for 15-27C temperatures. Throughout 2018, overcrowding was a problem. Sometimes, you may be queueing 30 minutes for sub-par canteen food. Maybe it depends on which team you are in, but I have not found the work very challenging or my time well-used. Feature development seems very slow. Mostly due to lack of motivation/incentives, indecisive business/retail and poor processes. Backwards security policies - inconvenience when it is not needed and disregard for the real risks.

Advice to Management

General managers should talk directly to dev teams to hear their concerns. Be more willing to hire people with lesser qualifications and experience. There are too many managers in relation to engineers. Consider improving the ratio or having managers do some technical work.

I have found line managers are very supportive.

9 January 2019

Reviewed by: Senior Software Engineer in Hatfield, East of England, England (Current Employee)

13 January 2021

Pros

Product company with interesting projects Well defined career development path Options to explore engineering and leadership opportunities Open culture with a focus on servant leadership Capable colleagues Teams are given enough time to produce quality work Salary is competitive Good social package with the option to invest in Ocado shares at a discount. Great office and location

Cons

As the company matures the available tech stack tends to shrink. On-call support can be seen as a turndown

Advice to Management

When you raise the bar for developers high you must be prepared to give them more tools and freedom or you risk wasting their potential and leaving them dissatisfied with the work they do. I appreciate that it's a fine balance between development freedom and sustainability but Ocado's people are capable of achieving more.

Options to explore engineering and leadership opportunities

13 January 2021

Reviewed by: Team Leader in Sofia (Current Employee)

8 November 2018

Pros

Great place for new graduates, exposure to latest technologies, helpful teammates, some really nice people. Great communication from CEO and Sr leadership, gives you the feeling of togetherness. Great values and vision of Sr leadership.

Cons

Team leads/line managers are untouchables, because they joined Ocado many years before. Ocado values and code of conducts do not apply to them. Tend to hire those within their close networks. These hires are then favoured in promotion and high salary raises. Team leads frequently use profanity, often disrespectful, particularly to women, openly or covertly; high turnover of staff.

Team leads/line managers are untouchables, because they joined Ocado many years before.

8 November 2018

Reviewed by: IT Engineer in Hatfield, East of England, England (Former Employee)

28 September 2019

Pros

Free dinner (7pm) Discount shop (Company Shop) Subsidised meals Some smart colleagues Many friendly colleagues

Cons

Not the best leadership in teams

Not the best leadership in teams

28 September 2019

Reviewed by: Software Engineer in Hatfield, East of England, England (Current Employee)

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15 English reviews out of 15