Overlake Medical Center and Clinics FAQ

Have questions about working at Overlake Medical Center and Clinics? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Overlake Medical Center and Clinics.

All answers shown come directly from Overlake Medical Center and Clinics Reviews and are not edited or altered.

23 English questions out of 23

30 April 2021

What is health insurance like at Overlake Medical Center and Clinics?

Pros

Skillful and friendly emergency department staff, health insurance benefits (of note, there are no full-time EDSW FTE, though, most are at least a 0.6 and subsequently eligible for health insurance), interesting and rewarding EDSW role (mostly psych assessments/treatment recommendations; occasionally interventions for domestic violence/sexual assault, child abuse, older adults, death, fetal demise), two week rotations with multiple days off in a row (most EDSW FTEs had five days off in a row every other week, though, the schedules are reportedly changing after five staff left within short succession of each other), friendly and collaborative providers.

Cons

Inequitable pay (new grads earning higher than staff with multiple years post-grad experience - manager confirmed but no solutions offered), baseline poor staffing/retention (23 EDSW left in four years - notably, there are only nine FTEs), lack of coverage/attempts to secure coverage, discrimination and pattern of organizational tolerance of discrimination/assault (recommend google search: Overlake Hospital lawsuits), overburdening of the most capable, poorly screened hires (new hires with repeated and escalating interpersonal conflicts across multiple settings, resistance to learning/training, did not have clear understanding of role they accepted), not unionized, frequent manager-initiated conversations regarding retention with minimal to no implementation of the solutions recommended, multiple EDSW abruptly and harshly disciplined after providing requested feedback to management despite performance evaluations consistently indicating they  "exceeded expectations" in all domains and having received no prior indication of complaints against them, inconsistent management response and favoritism, EDSW team moved from ED leadership to Care Management - manager is removed and unfamiliar with role and demonstrated inability and/or unwillingness to address staff concerns, manager does not consistently maintain staff confidentiality and has a history of making inappropriate comments about EDSWs to other team members creating discord and general unease and unrest.

Advice to Management

I strongly encourage management to implement a retention strategy that is informed by multi-staff feedback and recommendations that have been consistently provided over the years. I also recommend Overlake refrain from performative public-image focused allyship of marginalized communities and rhetorical employee support without action or improved outcomes. While this strategy certainly serves to distance Overlake's brand from public scrutiny, it worsens retention, leads to organizational distrust, and results in harm to the patients, staff, and communities it vocally professes to support.

Skillful and friendly emergency department staff, health insurance benefits (of note, there are no full

30 April 2021

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11 June 2019

Does Overlake Medical Center and Clinics offer sponsored degrees?

Pros

Leadership at all levels is approachable. Staff are just as important as patients. Excellent benefits and generous perks, including a robust tuition program. They support and do what they can to grow their own people. Many awards for excellence in patient care/specialties. Free parking! Generous commute options. If you are looking for a place to call home and really enjoy coming to work every day, this is it. Colleagues are kind, supportive and skilled. Staff at all levels are respected by leadership.

Cons

Just one, their PTO program combines vacation, sick and holidays. To be more competitive, it would be better to separate these out.

Advice to Management

Keep it up! Keep looking to the future, keep celebrating your people, and keep interacting with all levels of staff.

Excellent benefits and generous perks, including a robust tuition program.

11 June 2019

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17 March 2019

What is the retirement plan like at Overlake Medical Center and Clinics?

Pros

Excellent benefits package: insurance, retirement plan, free orca pass, hire internally.

Cons

retirement Entry-level positions are Instructional Assistant or Para-educator. The other positions are rarely open or you need specific degrees to be qualified.

Advice to Management

Find better professional titles for the IA and Para positions that encompass the duties and importance of the roles more. This will raise the value of their experience for future professional advancement.

Excellent benefits package: insurance, retirement plan, free orca pass, hire internally.

17 March 2019

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10 June 2019

Does Overlake Medical Center and Clinics offer employee discounts?

Pros

Highly invested employees who care about what they do. Lots of educational opportunities. Strong Mentor program. Offer a MA Apprenticeship program for staff looking to start a career path. Free Parking. Lots of discounts for local things- sports, summer activities, movies etc. Very friendly HR Staff. Hold staff accountable to policies and really live the Organizational values.

Cons

Some new hires seem to forget where they interviewed and then after hire think complaining about their commute is professional. Wish they would start expanding clinics toward North end. Managers seem to spend a lot of time reminding newer staff to stay professional (more than they needed to 10 years ago!)

Advice to Management

Keep up the hard work!

Lots of discounts for local things

10 June 2019

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7 June 2019

How are the career development opportunities at Overlake Medical Center and Clinics?

Pros

Eco-friendly environment with staff who are engaged in providing great care. Location is easy to get to from major roadways and provides free parking to employees. Work is challenging and provides opportunities to advance your skills.

Cons

Commuting into the area is heavy so allow time or take public transportation to make it easier. The work culture is going through some transitions, but the expected outcome should have positive results for staff. Current on site construction makes it noisy and difficult to maneuver through, but it's not forever.

Advice to Management

Consider taking suggestions from all staff. They care about the organization, too.

Work is challenging and provides opportunities to advance your skills.

7 June 2019

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23 English questions out of 23