Saia LTL Freight FAQ

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5 English questions out of 5

28 October 2019

What is a typical working day like at Saia LTL Freight?

Pros

decent pay and work was easy

Cons

overnight shift and was unaware of it

overnight shift and was unaware of it

28 October 2019

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23 March 2019

What is it like working with clients or customers at Saia LTL Freight?

Pros

The operations staff and drivers are some of the best in the industry. The staff members you will work with are amazing, supportive, and helpful. The pay is competitive and their customers are awesome.

Cons

The worst sales management team I have encountered in my entire career. There is a strong culture of fear created by someone in charge of the West Coast. The treatment reps recieve on a weekly basis is inconsistent, unfair, and at times abusive by the woman he promoted in this region. Her lack of proper training and formal education shows in how she treats her team. The manager she hired is equally as condescending and inept. Because he has zero sales or LTL experience, he manages by sitting at a computer all day analyzing reports and looking for reasons to fire people. This 1950’s management style is not working and only results in reps leaving or hating their jobs. I am amazed human resources has not conducted any exit interviews with reps when they leave or noticed the insane amount of turnover since she took over. You can expect to be given unrealistic goals (which will be raised to unattainable levels once you hit them) and copious amounts of time consuming paperwork and micromanagement tasks. You are required to complete these meaningless tasks which take time away from your ability to sell, thus making goal attainment next to impossible. You will be given tasks by her and then criticized when you complete them. She tells you to do something one way on Monday and by Friday it has changed. It is unfortunate, but the culture has completely changed in the past years to that of a toxic swamp where the turnover rate is the only thing higher than employee dissatisfaction.

Advice to Management

A complete overhaul of upper level management needs to occur before any change will be made. Saia prides itself on being a family, but does not treat their employees as such. There is a reason mid level managers and sales reps continually leave. If you want to be successful in the future, you need to replace the man in charge of the West Coast with someone who will not bully the staff below him and will instead bring professionalism and support to the team. It is a shame that such a great company has turned into this.

The pay is competitive and their customers are awesome.

23 March 2019

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11 November 2020

What is the work environment like at Saia LTL Freight?

Pros

its second shift so you don't have to come until 6

Cons

it was boring and repetitive work

it was boring and repetitive work

11 November 2020

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20 May 2019

How is the office food at Saia LTL Freight?

Pros

it puts food on the table

Cons

driving can be hard in florida

it puts food on the table

20 May 2019

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30 November 2018

What is typically worn or allowed to be worn at work at Saia LTL Freight?

Pros

Weekly pay, casual dress code. I actually liked the work. You clock in, listen to music while you work and your shift goes by quickly. Decent pay too.

Cons

Management, management and management. If you are not a favorite you’re yelled at and spoken down to like a child. Constant threats of losing your job. One day you’re doing things correctly and the next you’re told by another manager you’ve been doing it wrong which counts against you. The auditors are not consistent when checking your work and how well you did that day depends on the auditors who checked. You have to constantly dispute your errors during your break because if you do it while on the clock it affects your bills per minute which goes back to being threatened to lose your job. There’s a very high turnover rate for a reason. Most people do not make it past their 90-day probation.

Advice to Management

There are people who actually enjoy/enjoyed working for you. Hire managers who actually care about the employees instead of making it a negative experience where it’s a lose-lose situation.

Weekly pay, casual dress code.

30 November 2018

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5 English questions out of 5