Softchoice FAQ

All answers shown come directly from Softchoice Reviews and are not edited or altered.

28 English questions out of 28

23 June 2019

What is health insurance like at Softchoice?

Pros

The products and services Softchoice sells is obviously great. Being in the IT industry with a great support system starts us off well. The benefits are phenomenal, great healthcare, multiple resources to help manage personal life, and fantastic coworkers all around. There are also constant catered lunches, opportunities to meet vendors, flexible remote working abilities. Because it's a Canadian company there's a lot of great support. Softchoice also very deeply cares about helping the communities and has done a lot of great work there supporting some excellent causes.

Cons

Sometimes there is a lack of communication but you can find that in any company.

Advice to Management

Keep focusing on long term goals and getting ready for where the future of IT is headed.

The benefits are phenomenal, great healthcare, multiple resources to help manage personal life, and fantastic coworkers all around.

23 June 2019

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24 April 2019

Does Softchoice pay for a gym membership?

Pros

- Good office location - On-site gym - Extensive product training

Cons

- 12 people in my training class turned to 6 within 3 weeks of being at the company - Very little transparency in expectations - Managers power trip

Advice to Management

Value your new employees. People make large life changes to take new jobs and have a reasonable expectation of longevity and being given a fair chance.

- On-site gym

24 April 2019

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12 April 2019

Does Softchoice offer housing assistance?

Pros

If your desperate for a job and have no experience, they will hire you. You will also qualify for low-income housing so you can have assistance from the government if that's your thing.

Cons

toxic, manipulative, selfish leadership starting all the way up with the CEO down. life-sucking and absuive work-life balance. HR does NOT care about the employees, they even go as far as lying to minimize and manipulate employees to make them think it's their fault and not the companies. There is no ownership from leadership yet individual contributors are made to feel like everything that goes wrong is on them. Management makes racial, sexist, insensitive comments and there have never been any consequences. That was just the culture... moving on to the business. Plans are not set up to be fair, limiting success and earning potential(as if you weren't already making close to minimum wage). There is no clear payment structure or breakdown of backend processes meaning you have no reference of how you are paid and considering a lot of resources are hired with no previous experience out of desperation, there is so much room for human error you'll never know how to find, which I would say is on purpose. This place has a "sweatshop" mentality. The bad outweighs the good at this company which is incredibly disappointing that places like this still exist.

Advice to Management

I have no words.

You will also qualify for low-income housing so you can have assistance from the government if that's your thing.

12 April 2019

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3 November 2019

Does Softchoice offer parental leave?

Pros

Close to Go station, good stepping stone for better career.

Cons

When I worked there I got pregnant and had a miscarriage, the manager and supervisor of my department had no compassion. They wanted me to come back to work right away. Since I had four months as per canadian law I could of have 4 month off of maternity leave. Which helps mothers who had a loss to get back to normal. Soft choice didn’t care and was rushing me to come back.

Since I had four months as per canadian law I could of have 4 month off of maternity leave.

3 November 2019

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25 November 2020

How are the career development opportunities at Softchoice?

Pros

-The executive leadership team at this company is solid. If you look at the profiles of the ELT they are relatively new with established careers and the strategy from the ELT is sound -There are career advancement opportunities for employees in Sales positions. You can start as a Account Manager and navigate your way to a manager, outbound, DSM, RVP -Provides all the other perks of other tech companies such as beer cart, bring your dog to work, ping pong tables, onsite gym (if you are into that stuff) -Company has many corporate social responsibility initiatives such as a day to volunteer, Softchoice cares and many other events -ELT really tries to stick to being human and inspiring and handled the shift during the pandemic very well.

Cons

-Below market salaries across the organization. This company would spend more to hire a new employee then pay an increase to maintain an existing one -High turnover. This company struggles to retain top talent so your are left working with mediocre staff. During my time here I would be surprised if anyone stayed longer than 2 years. In sales it can be as short as 6 months -This company is a Sales company first, as such 90% of P club seats are allocated to Sales employees. The criteria for P club is also very straight forward if you are in sales. For non-sales roles you are fighting with other departments (eg Ops, marketing, Sales Ops, Payroll) to get a P club seat and the criteria isn't as straightforward. I can tell you from my experience it really wasn't based on merit -Lack of career advancement opportunities for roles outside of Sales. The company doesn't do a great job with career development for employees. They spend a lot of time talking about the tools (successfactors) but not enough on building a framework for managers to have these discussions -Rampant nepotism at this company. There are managers, senior managers, directors that don't deserve to be in them. If you are an overachiever this can be discouraging to move up in the company because it isn't based on your performance or merit. -This company is very stingy when it comes to spending on employees. The company generates more than $1B in revenue but charges employees $20 for christmas party entry and additional cost if you want to bring a plus one. Not only that you only get 2 drink tickets, and if you are lucky you may be able to expense your ride home. Imagine working for a company that generates that much money but unwilling to splurge once a year for their hardworking employees -As mentioned above ELT is great, SLT not great and therefore not capable of executing company strategy well. The company recently underwent tech transformation as part of digital strategy but SLT members were incapable of execution and roll out was disastrous. -Long tenured employees at the company aren't the greatest to learn from. They just stick around cause their have their money invested in the company shares. So if you are young, driven, and ambitious you will be working for these folks to drive up the share price and cash out

Advice to Management

-Focus on hiring and retaining good talent. Hire better SLT that can execute ELT strategy -Provide career advancement opps for non-sales roles -Provide fair rewards and recognition opps for non sales roles -Provide clear criteria for promotions and raises

-Lack of career advancement opportunities for roles outside of Sales.

25 November 2020

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28 English questions out of 28