KEY NOT FOUND: coverImgAlt
Logo

TELUS

Engaged Employer

TELUS

Add a Review

TELUS FAQ

Have questions about working at TELUS? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at TELUS.

All answers shown come directly from TELUS Reviews and are not edited or altered.

63 English questions out of 63

4 May 2022

Does TELUS offer massages?

Pros

Really good benefits, free tech, flexible schedules, paid holidays with average commission, vacation bonus’

Cons

Management was a bit clueless, bias, unfairness, sell and nothing else matters (poor attitude, disrespect coworkers, not bathe, no one cares if your numbers are good)

Advice to Management

More current training and knowledge, better understanding of generational needs - need someone who is knowledgeable and assertive that also gives respect and cares for workers.

Really good benefits, free tech, flexible schedules, paid holidays with average commission, vacation bonus’

4 May 2022

See 5 more answers

10 March 2021

Does TELUS offer dental insurance?

Pros

-Great dental and health benefits, pension plan, and employee share purchase plan -Some room for growth opportunities within the call center but they were competitive and only offered twice a year -Job security and high pay thanks to union relations

Cons

-Extreme micromanagement -Unrealistic targets and expectations -Strong focus and pressure on sales which caused high stress for many employees -Paid parking and spots were limited -Cheap for a successful multi-billionaire corporation. Holiday events or team outings were not covered by the company

Advice to Management

Provide more support towards your frontline staff in the call centers and consider reviewing your policies to create a better working environment for them. Your employees are stressed and burnt out.

Great dental and health benefits, pension plan, and employee share purchase plan

10 March 2021

See 15 more answers

12 August 2021

Does TELUS have a pension plan?

Pros

Good location, great benefit, pension and work culture, flexible work schedule and location, like work from home, start with 3 weeks vacation

Cons

slow process, heavy workload, can be stressful sometime, high expectation. Need to wait for 8 years to get 4 weeks vacation.

Good location, great benefit, pension and work culture, flexible work schedule and location, like work from home, start with 3 weeks vacation

12 August 2021

See 35 more answers

9 February 2022

Does TELUS offer a wellness program?

Pros

Great benefits package including $5000 for mental health, opportunities for career growth and experience, great leaders and direct management.

Cons

Annual salary is WAY below average for the industry standard and wage increases do not match inflation rates.

Advice to Management

if you want to be the best telecom company in Canada stop focusing on employee recognition initiatives and pay your people what they deserve.

Great benefits package including $5000 for mental health, opportunities for career growth and experience, great leaders and direct management.

9 February 2022

See 18 more answers

15 October 2020

Does TELUS offer life insurance?

Pros

Great leadership, great work life balance, great benefits through health insurance, great flexibility, great compassion

Cons

A little slow to move as compared to smaller organisations - but that is expected

Great leadership, great work life balance, great benefits through health insurance, great flexibility, great compassion

15 October 2020

See 4 more answers
  • 1
  • 2
  • 3
  • 4
  • 5

63 English questions out of 63

Popular Careers with TELUS Job Seekers

JobsSalariesInterviews