TPx Communications FAQ

All answers shown come directly from TPx Communications Reviews and are not edited or altered.

32 English questions out of 32

24 May 2020

What is health insurance like at TPx Communications?

Pros

Teammates, close to home, have vacation days

Cons

Outsourcing to another country and not good healthcare

Outsourcing to another country and not good healthcare

24 May 2020

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22 December 2020

Does TPx Communications offer unlimited holiday?

Pros

The benefits are fantastic, unlimited PTO

Cons

Not enough employees in each department, little room for growth

Advice to Management

Reduce the workload and hire new people

The benefits are fantastic, unlimited PTO

22 December 2020

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6 December 2019

Does TPx Communications offer healthcare cash plans?

Pros

Depending on your boss, can be very flexible. Nice soft benefits like supplied coffee, tea, popcorn, safe location, etc.

Cons

Low pay with infrequent raises (approx 3% every 3rd year only) and mediocre (or worse) benefits. Only high deductible health care plans available.

Advice to Management

The cost of living rises each year - at least cover that. Offer more remote work opportunities, improve health insurance options.

Only high deductible health care plans available.

6 December 2019

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13 September 2020

What is the retirement plan like at TPx Communications?

Pros

TPx took care of me the past 6 years of employment. I was able to move around to different departments within the 6 years and was able to get raises each time. They have a decent-to-good benefit system. 100% of up to 5% 401K match, free vision, and the typical dental/health insurance benefits. First 2 years manager and upper management were great to me. The next 2 years manager was inept. These past 2 years manager has been a life saver and has been fighting for us since she came on board (more on that later in the cons). I learned a good amount of telecommunications knowledge as well as the typical office etiquette and office politics that go on in corporate life. I met some life long friends (and enemies). The low to mid level folk are very knowledgable. Once you go beyond that, good luck.

Cons

TPx has been bleeding money left and right since I started working there, but poop really hit the fan when an investment firm started looking into buying the company. Once we heard the news, rumors started swirling that there would be changes throughout the company and there were a lot. Almost all of upper management was removed and replaced by internal people from the firm. Smaller groups were replaced and outsourced to India. I believe Covid-19 was the driving force and speed everything up, but almost all the low to mid level employees are now replaced or will be replaced by the end of this year and outsourced to India. What's hilarious is that we still have to train our replacements. What a damn joke. The great 6 years I've had have all be tarnished and thrown away in a span of a week because we've been told we are being laid off in a few months AND we have to train our replacements. Welcome to the American dream. Screw all the little people and fill the pockets of upper management with gold. I understand all the changes, but this "new" TPx 2.0 only benefits the executives, upper management, CEOs/COOs/CTOs/COOs and whatever else Cs there are, and lines their pocket with money. Everyone else gets kicked to the curb during this stressful and hard times.

Advice to Management

None whatsoever. Just know that you have let go a lot of valuable people and business will suffer HARD for the next few years until the folks over in India get the hang of things.

100% of up to 5% 401K match, free vision, and the typical dental/health insurance benefits.

13 September 2020

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3 March 2020

How are the career development opportunities at TPx Communications?

Pros

Great lobbying, career advancement and favoritism if you are friends with high level management.

Cons

Extreme internal conflicts between channels, very difficult pricing and quote delivery process. Unorganized onboarding process, lack of guidance and direction. Unprofessional culture, behavior and best practices. Broken process and systems without any development plans.

Advice to Management

Hire people with skills and remove people who are only awarding their friends and working side-deals. Bring people who care vs. people who are just taking advantage of the company and others for their own benefits.

Great lobbying, career advancement and favoritism if you are friends with high level management.

3 March 2020

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32 English questions out of 32