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What is health insurance like at Tripadvisor?

7 English reviews out of 7

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2 May 2019

Pros

Good Benefits, insurance, travel pay, food, snack, drink, good place to learn in sales skill and travers industry, good colleagues, competitive offer that all

Cons

Work-life not balances, management and organization not develop yet and a lot of changing inside. Target impossible to achieve. not much opportunity to gown there. limited opportunity.

Advice to Management

Noting

Good Benefits, insurance, travel pay, food, snack, drink, good place to learn in sales skill and travers industry, good colleagues, competitive offer that all

2 May 2019

Reviewed by: Senior Business Development Executive in Singapore (Current Employee)

27 December 2019

Pros

TripAdvisor is a strong Boston (Needham) headquartered company. It's pretty philanthropic which is great. The benefits (health insurance, catered lunches, occasional swag) are strong when compared to other Boston based companies. If you live in Boston, working out of the office next to TD Garden is great. There are 2 floors that contain a few business units (primarily Viator and Bokun) and 2 kitchens. Both kitchens have coffee/beer on tap, and can be a nice place to hang out with coworkers. Work- Life-Balance is also decent. This is a cool company to work at if you're straight out of college, particularly if you work at HQ, since there are more employees/business units to network with.

Cons

Boston office location is rough when you need to commute to HQ in Needham, which they even have you do on your first day. The shuttle to HQ takes an hour and the shuttle back to the Boston office takes 90 minutes, which is due to the multiple stops it makes along the way, directly through the city. This is brutal Bokun specific, no matter your role, you will be tasked with a new goal every month. There is zero room for career growth, and skill development is minimal. Compensation is significantly below that of most tech companies in Boston. Furthermore, the product isn't intuitive and is difficult to learn. Half of your day-to-day is spent assisting with support tickets. Individual contributors have a lot of previous experience, but that is ignored by leadership. You're expected to keep your head down and obey orders. If you can do this and like doing this, you're set.

Advice to Management

Get more leadership with software experience, and use it. Make your employees feel valued, particularly with how roles (and titles) change consistently. Align compensation and experience with what the business unit is attempting to do. Be more transparent with your employees.

The benefits (health insurance, catered lunches, occasional swag) are strong when compared to other Boston based companies.

27 December 2019

Reviewed by: Account Manager in Boston, MA (Former Employee)

23 January 2019

Pros

Stellar benefits, topped by the free lunches, incredible health insurance, and generous PTO.

Cons

Difficult to move up. The company has been constantly reorganizing as it tries to reposition itself in the market causing responsibilities to be constantly changing. Needham has a very high COL so unless you're senior management and can afford a $600k home, you'll have to settle for sitting in traffic an hour each way to work

Advice to Management

Tell your employees that they're doing a good job every once and a while

Stellar benefits, topped by the free lunches, incredible health insurance, and generous PTO.

23 January 2019

Reviewed by: Marketing Specialist in Needham, MA (Former Employee)

12 July 2018

Pros

- Good work life balance for the most part - Working with smart and engaged people - Benefits including good healthcare, travel discounts, free lunch/snacks

Cons

- Constant restructuring - Unclear career/ promotion paths

- Benefits including good healthcare, travel discounts, free lunch/snacks

12 July 2018

Reviewed by: Anonymous in Needham, MA (Current Employee)

5 June 2020

Pros

Health Insurance, well being benefit reimbursement

Cons

“We believe in transparency” is one of their core value. This is what transparency means for Tripadvisor: Targets constantly changing and never explained to reps, people who have been working there for years still don’t know how their targets are calculated. I had 2 quarters where my target and pay-outs were not calculated correctly, still waiting for an answer and my money. Constantly changing and reshuffle of teams, people leaving or letting go without going through a proper process. The turnover is massive. Product is obsolete, no improvements or new products for the clients. Massively overpricing their products with no reason. Moreover, Hoteliers see their subscription price increased by 25% every year. In all the time I have worked there, what I saw is ambiguity. Nothing was clear or transparent. Be careful at some of the senior people there who are ready to do the trick in order to get a better bonus at your expenses. Zero jobs security. This company has gone through several massive workforce reductions over the last few years. Every year they close or reduce their business units letting people go. Their redundancy process is shocking. I have seen them treating people like garbage. Zero compassion towards their employers, letting go pregnant women and people on sick leave. During the last large cutting of staff Senior Management said everyone would take a 20% pay cut to help balance the books. After almost 1000 members of the staff were cut they reversed this decision and kept their salary at 100%. Nicely done. The company is going down. The CEO has no intention on investing to innovate, his priority is keeping the business running as a revenue machine as long as it lasts. Very old mind set and business structure from the Senior Management. Managers and Team Leader, please remember your working with humans, not numbers. Bye Bye Tripadvisor, hope you are going to really believe in transparency one day....

Advice to Management

Having an "open door"policy means listening to your people, giving them dignity by providing clear information and answer. The door was opened, but nobody was there to listen.

Health Insurance, well being benefit reimbursement

5 June 2020

Reviewed by: Customer Success Representative in Dublin, Dublin (Current Employee)

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7 English reviews out of 7