US Customs and Border Protection FAQ

All answers shown come directly from US Customs and Border Protection Reviews and are not edited or altered.

24 English questions out of 24

19 September 2018

Does US Customs and Border Protection offer sponsored degrees?

Pros

Benefits package, free school tuition for kids at Ramey School

Cons

Rotating shifts and days off... no Saturday and Sunday

Advice to Management

None

Benefits package, free school tuition for kids at Ramey School

19 September 2018

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3 November 2018

What is the retirement plan like at US Customs and Border Protection?

Pros

Extremely great pay. It's tough the first two or three years, but automatic pay raises get you great money very quickly. CBP has great training. There are many opportunities to advance, or to put in for other positions and/or agencies. CBP is definitely a place to have a career. Great benefits, retirement, etc.

Cons

Not for the faint of heart. You wear a gun and train for deadly force for a reason. This can be a very hazardous job. Also, you have to "give up" your life. Overtime is mandatory, and most times you do not know you are doing mandatory overtime until 1 or 2 hours before your shift is over. Many, many days of 16 hours. By the time you get home and manage to fall asleep, the alarm goes off. This can happen once or twice a week, or even up to 4 times per week. No time for family. If you are single, it is great. If not, well it is NOT great.

Advice to Management

Listen more to what the bargaining officers are saying. Allow them to have a life outside of the over-intense work schedule.

Great benefits, retirement, etc.

3 November 2018

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15 August 2020

Does US Customs and Border Protection offer dental insurance?

Pros

Pay, Benefits, Medical, Dental, Vacation

Cons

N/A N/AN/A N/A N/A N/A N/A N/A

Pay, Benefits, Medical, Dental, Vacation

15 August 2020

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28 December 2020

Does US Customs and Border Protection have a pension plan?

Pros

After the first few to several years working at the border there are a lot of opportunity for diverse experiences within the agency besides solely working at the border. I am not an "office person" so enjoy the opportunity to work outdoors and being independent. Also, most of the private sector no longer offers a pension.

Cons

Many stations are located in remote areas -- some without good schools or employment opportunities for spouses, may work irregular shift hours, not a lot of political diversity, Some possible danger depending on assignment. Working at the freeway checkpoints are "a drag." 10-hour days.

Advice to Management

Do not micro manage; it is counterproductive.

Also, most of the private sector no longer offers a pension.

28 December 2020

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26 May 2020

How are the career development opportunities at US Customs and Border Protection?

Pros

great benefits, great career, fulfilling work

Cons

long hours and lots of detail assignments away from home

great benefits, great career, fulfilling work

26 May 2020

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24 English questions out of 24