Uber FAQ

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55 English questions out of 55

28 January 2020

Does Uber offer massages?

Pros

Monthly credits on your uber account that can be used for taking ubers or ordering on uber eats. Monthly entertainment budget Monthly health and well-being bonus that accrue up to 1 year. Get spa treatment, massage, fitness gadgets or equipment.

Cons

Last I heard the work environment changed to something similar to your call center sort of office, log everything, no idle time even if there is no work to do. Poor options in terms of role progression.

Advice to Management

Which ones? All the good ones are gone.

Get spa treatment, massage, fitness gadgets or equipment.

28 January 2020

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2 October 2019

Does Uber offer dental insurance?

Pros

- Pay slightly below fair value, however the company provides you with benefits to offset this - Monthly credits provided for Uber/UberEats - Great health, vision and dental plan - Opportunities to “nomad,” and work in other Uber offices

Cons

- Schedule can be inconsistent; during peak times of the year (around holidays or events occurring in your city) you will be expected to take on overtime. This can also happen when there are significant changes taking place internally that require training. Turnover was very high in my office, with only a single employee lasting a year and the rest ranging from 4-8 months. The team had also gone from 13 to 4 people in less than a year. - Communication is dreadful. Trying to contact HR or anyone outside of your department for assistance is a nightmare. Issues that require escalation are not followed-up on in a timely manner. - Greenlight as a department is not given the same attention. As someone who had the opportunity to travel to a company event at HQ to meet with colleagues from cross-functional teams, there is a negative stigma internally revolving around Greenlight due to its public-facing nature and is unfortunately looked down upon and seen as inferior by many. There is also a ladder system when it comes to progression within the company that can severely cripple the types of positions you would like to apply for as you can essentially only move up to a single position above you or on the same level after you’ve met certain requirements. - High stress environment. Traffic within your office can vary drastically depending on the location you are working in, but after working in this position you eventually come to realize that so many of the issues driver-partners come in for on a daily basis virtually have no solution or are outside of your control, placing you in a sink or swim environment. Smooth talkers and people who are great at coming up with excuses on the fly will do fairly well in this position as you will encounter many situations that you will unfortunately not have an explanation or answer for. - My largest issue with the company is hypocrisy. Discussions with colleagues in different departments resulted in generally favorable perceptions of the company itself, which as a new hire I originally possessed. The company has great values when it comes to integrity and doing the right thing, however it is in this position where you will find yourself questioning those very things when you are given talking points for difficult interactions with driver-partners that urge you to change the subject or deflect. Similarly, a large portion of your metrics and bonuses are based on customer satisfaction, and yet you are pretty much set up for failure by how many disgruntled partners you will be unable to help because there is no resource or solution to their issue. It’s very disappointing as someone who respected and wanted to see the best in Uber, ultimately leave the company wanting nothing to do with it after having seen the other side of it. Should you decide to work with Uber, I highly encourage you to consider anything other than Greenlight.

Advice to Management

If Greenlight Hubs are a priority for the company, spend more time fostering those relationships with your employees within those hubs and evaluating in-person interactions firsthand to truly grasp an understanding of the issues Experts deal with on a daily basis. Also help employees of cross-functional teams better understand the role Greenlights play for the company so that they are better respected and not dismissed.

- Great health, vision and dental plan

2 October 2019

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23 October 2018

Does Uber offer parental leave?

Pros

-The culture is amazing. -Management is very forward thinking, open minded, and no micro-managing; -Benefits are AMAZING!! Paternity leave is 6weeks and maternity leave is 4months..wow. -Health benefits are AMAZING..lol I had a root canal in which insurance covered 90% -No dress code; no scrutiny about tattoos, piercings etc. -This company accepts you for you...I love that. -They're constantly promoting professional development and advertising opportunities to move up and around in the company.

Cons

Not sure yet to be honest. I've only been here three months and i'm just so impressed by the way they run this ship.

Advice to Management

Keep doing what you're doing.

-Benefits are AMAZING!! Paternity leave is 6weeks and maternity leave is 4months..wow.

23 October 2018

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6 November 2019

Does Uber have a pension plan?

Pros

flexible schedule, over time

Cons

pay very less, no pension

Advice to Management

improve driver pay with less work

pay very less, no pension

6 November 2019

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28 July 2019

Does Uber assist with or provide work transportation?

Pros

You can drive when you want. Allegedly

Cons

You have to pay for your own car, Pay your own gas, People doesn't tip, There is not enough people out making request. Doesnt pay per toll ways Doesnt care if you have an accident They take 50% of what you make per drive Ceo doesn't care

Advice to Management

Hire a new CEO

You have to pay for your own car,

28 July 2019

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55 English questions out of 55