Wahaca FAQ

All answers shown come directly from Wahaca Reviews and are not edited or altered.

17 English questions out of 17

30 October 2019

Does Wahaca have a pension plan?

Pros

Uk's first Carbon neutral Restaurant group in the uk. The owners Mark and Tommi created this Restaurant with great vision and passion.

Cons

Pension schemes still need to be improved

Pension schemes still need to be improved

30 October 2019

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8 October 2018

Does Wahaca offer employee discounts?

Pros

Easy job, no need for tremendous starting food knowledge (good for a first job and those people who don't want to progress). Flexibility with rota ( Can swap with colleges and also other wahacos from different branch) Free Food on Shift All cash tips go home As a waiter you will learn how to give a good service based on the step of service provided. 70% discount on food out of working hours for you and 3 other friends/family members

Cons

Tips on card and service charge deduction based on weekly sales (3.75 % more a less). Example end of shift: sales(1000£) \ Service Charge(43£) - 37.5£ (3.75% of 1000£) = 5.50£. You wont have knowledge about food or wine for future employers if you want to grow as a waiter in the industry. Given its an entry level job, personal problems, laziness, drama and egos are a norm.

70% discount on food out of working hours for you and 3 other friends/family members

8 October 2018

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30 October 2019

How are senior leaders perceived at Wahaca?

Pros

Uk's first Carbon neutral Restaurant group in the uk. The owners Mark and Tommi created this Restaurant with great vision and passion.

Cons

Pension schemes still need to be improved

The owners Mark and Tommi created this Restaurant with great vision and passion.

30 October 2019

See answer

2 October 2019

How is management perceived at Wahaca?

Pros

75% staff discount for you and 3 friends.

Cons

3.75% of total sales is removed from your tips meaning sometimes you see none of the card tips earned. Awful management, both in branch and head office. Staff turnover is extremely high in all areas including entire management teams. Managers snap at staff in front of customers. Was often forced to work 40 hours a week despite a part time contract and prior discussion of availability. Inappropriate behaviour is very common.

Staff turnover is extremely high in all areas including entire management teams.

2 October 2019

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11 December 2019

Are employees at Wahaca generally happy and/or satisfied?

Pros

Great place to make friends and practice people skills. The company was amazing to staff when I first started but as time has gone by the company has slowly shifted their direction to a more profitable road.

Cons

Slowly but surely changing into any other high street restaurant. As time goes by it's shifting to a more profitable company at the expense of staff welfare, integrity, quality of food and more. It expects more and more from each employee but gives less and less.

Advice to Management

None. The management team can only do what head office ask. I advice head office to go back to what made them special and set them apart years ago instead of carrying on this road, however, I understand it's a business and there's more profit in it this way.

Great place to make friends and practice people skills.

11 December 2019

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17 English questions out of 17