Walgreens Boots Alliance Compensation FAQ

Read what Walgreens Boots Alliance employees think about their compensation at the company.

Walgreens Boots Alliance has a compensation and benefits rating of 3.2. If you want to know how much Walgreens Boots Alliance employees make, head to their Salaries page to see a list of salaries per occupation, along with bonuses.

All answers shown come directly from Walgreens Boots Alliance Reviews and are not edited or altered.

How often do employees say they are paid at Walgreens Boots Alliance?

2 English reviews out of 2

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13 August 2021

Pros

- 10 hours of overtime each week if you want it - Can usually take PTO anytime you want if you have any built up - 401k match is nice - Work in your pajamas - 40 hour work week guaranteed - This job is just that. A job to barely pay bills.

Cons

-Pay rate for call center rep? Usually start out at 11.25/11.50 and only receive a low pay raise at the end of the year. I started at 11.25/hr and was only making 11.90/hr after three years of service. - Is it busy? Yes. Back to back, non stop calls. As soon as one call ends, another begins. You have to immediately answer. 80+ calls per day and they expect you to keep most calls under 3 minutes in my department. - Work from home sounds great right? No , its not glamorous. You are sitting in your chair for 8 hours + per day. You don't get to walk around. The angry customers and back to back calls turn your home of peace into a boiler room. - I can pick my shift? Kinda.not really. They will give you shifts to choose from and then change them to support the call center needs. The shifts they offer are not ideal..and you must work there for at least 2 years to even get to pick your own shift. - VTO is nonexistent right now and has not been offered in over a year now. Any time you want off, must come out of your PTO balance. - Need help? Cant raise your hand. You are expected to research any issue you have or ask another agent in Microsoft teams..who is also taking back to back calls and will not answer you in time. The customer will be angry when you finally reply. - Constant system issues which bring down you adherence time and call times. Management wants proof of everything and watch you like a hawk. - Opportunity? Only if you are a brown nose snitch who kisses butt of the managers. You get to watch agents that started with you get promoted when you have better scores. So if you are looking for a small paycheck to help pay bills, apply here. It will take every ounce of your sanity and make you never want to talk on the phone again.

So if you are looking for a small paycheck to help pay bills, apply here.

13 August 2021

Reviewed by: Call Representative in Muscle Shoals, AL (Former Employee)

29 August 2020

Pros

Good teamwork in our store, get to know local customers most of whom are good, staff discount, learn about offers coming up, double discount, good employer reputation, clean place. got a giftcard for working instead of being furloughed. furloughed staf were paid 100% of contracted hours.

Cons

Some stores need major refurb, some management need training in staff communication, no sick pay 2nd instance, took off more than my hours too, not paid for tea or lunch breaks, lunch is 1 hr, minimum wage. Not replacing staff that have left, some made redundant, getting busier with less staff, rude customers and more since corona lockdown.

Advice to Management

Look at staffing levels and morale and sick pay, punishing someone who has been ill and stayed off instead of passing it around is like kicking someone when down. Sales are down but one big reason in our store is no no7 lady who even part time with till staff brought in sales. not replacing her cost sales that was management and cost cutting not corona? The morale thing is affecting staff and more will leave as it is not as nice a place to work, it is very busy and you dont get any thanks for good work but soon fedback complaints.

furloughed staf were paid 100% of contracted hours.

29 August 2020

Reviewed by: Customer Service Advisor in Oxford, England (Current Employee)

2 English reviews out of 2

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