ZopSmart FAQ
Have questions about working at ZopSmart? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.
Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at ZopSmart.
All answers shown come directly from ZopSmart Reviews and are not edited or altered.
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(select only 1)32 English questions out of 32
7 January 2022
What is health insurance like at ZopSmart?
Pros
1. Exposure to lot of bleading edge tech. 2. Leave policy doesn't require approval in most cases. You just need to inform everyone in your team. 3. Freedom of choice to use various development tools. 4. Internal web framework that makes developer's job easier. Instead of reinventing the wheel, you can focus on actual problems. 5. Not really a pros but - you'll probably (depending on project) get a MacBook Pro 16 maxed out specs. (It's big, heavy and hard to carry around) 6. Freedom to make decisions on your project. 7. Complete ownership of project - if you break it, you fix it 8. Flexible work timings. 9. People outside your team are helpful. 10. No dedicated devops team. So, you get to work on devops stuff.
Cons
1. No clear direction on where the company is headed. 2. It's both Service and Product based. You may be expected to work on both Service and Product teams which leads to lot of context switching. 3. Working hours may have to overlap with Eastern Time, meaning - late night working hours. But there is flexibility of logging in late. 4. Experimenting with random products. No proper idea on what to focus on. 5. Major communication gap between management and employees. Nobody knows what's happening in the company. 6. Monthly all hands is mostly a QA session with management. 7. No clear employee policies. 8. Lack of company vision or values. 9. High attrition rate. 10. Micromanagement is observed sometimes. 11. Even though WFH option is available, company tends to ask employees to come to office. 12. Onboarding experience is bad. 13. HR is mostly for salary related stuff and hiring. 14. Too much process on service side, while zero process on Product side. 15. No additional perks apart from salary and medical insurance. 16. Over-hiring freshers, with lack of proper training infrastructure. 17. Company is expanding in terms of number of employees, but the infrastructure, process is not scaling. 18. Lack of experienced Seniors/Leads to lead projects and mentor people. 19. Since most of the work is on back-end and there is no UX, Product managers act as only Project managers.
Advice to Management
These are my personal opinions. It is upto to management to decide whether to act on it or not.
No additional perks apart from salary and medical insurance.
7 January 2022
18 December 2022
Does ZopSmart offer an employee assistance or workplace counselling program?
Pros
Its decent and average and surely not like mass recruiters.
Cons
Very less salary in comparison to the quality of the working environment, experience, and the amount of work that it would expect from you. No other employee benefits, no bonus, no appreciation, 0 value of workers.
Advice to Management
Should take care and value the people/employees and there efforts and either pay the or value them suitably.
No other employee benefits, no bonus, no appreciation, 0 value of workers.
18 December 2022
8 August 2021
Does ZopSmart offer vision insurance?
Pros
-Work balance -Excellent management -competitive Salaries -cool gadgets -Benefits like free snacks, insurance and stock options
Cons
-Need to focus on ZopSmart products rather than focusing on the clients -small infrastructure and parking issues
Benefits like free snacks, insurance and stock options
8 August 2021
3 August 2021
Does ZopSmart offer massages?
Pros
Huge scope, you can explore many things in a short time. Very good learning. Comfortable work environment. In case of emergencies employees are goven off's whithout any paycut.
Cons
I cannot think of any cons. My experience was good. Only suggestion is they can start giving some perks like free meals.
Only suggestion is they can start giving some perks like free meals.
3 August 2021
7 January 2022
Does ZopSmart offer dental insurance?
Pros
1. Exposure to lot of bleading edge tech. 2. Leave policy doesn't require approval in most cases. You just need to inform everyone in your team. 3. Freedom of choice to use various development tools. 4. Internal web framework that makes developer's job easier. Instead of reinventing the wheel, you can focus on actual problems. 5. Not really a pros but - you'll probably (depending on project) get a MacBook Pro 16 maxed out specs. (It's big, heavy and hard to carry around) 6. Freedom to make decisions on your project. 7. Complete ownership of project - if you break it, you fix it 8. Flexible work timings. 9. People outside your team are helpful. 10. No dedicated devops team. So, you get to work on devops stuff.
Cons
1. No clear direction on where the company is headed. 2. It's both Service and Product based. You may be expected to work on both Service and Product teams which leads to lot of context switching. 3. Working hours may have to overlap with Eastern Time, meaning - late night working hours. But there is flexibility of logging in late. 4. Experimenting with random products. No proper idea on what to focus on. 5. Major communication gap between management and employees. Nobody knows what's happening in the company. 6. Monthly all hands is mostly a QA session with management. 7. No clear employee policies. 8. Lack of company vision or values. 9. High attrition rate. 10. Micromanagement is observed sometimes. 11. Even though WFH option is available, company tends to ask employees to come to office. 12. Onboarding experience is bad. 13. HR is mostly for salary related stuff and hiring. 14. Too much process on service side, while zero process on Product side. 15. No additional perks apart from salary and medical insurance. 16. Over-hiring freshers, with lack of proper training infrastructure. 17. Company is expanding in terms of number of employees, but the infrastructure, process is not scaling. 18. Lack of experienced Seniors/Leads to lead projects and mentor people. 19. Since most of the work is on back-end and there is no UX, Product managers act as only Project managers.
Advice to Management
These are my personal opinions. It is upto to management to decide whether to act on it or not.
No additional perks apart from salary and medical insurance.
7 January 2022
32 English questions out of 32
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