Molina Healthcare Reviews

Updated 12 July 2015
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Molina Healthcare Chairman, President, and CEO; Chairman, Molina Healthcare of California J. Mario Molina
J. Mario Molina
47 Ratings

Pros
  • Pay is decent and benefits aren't bad (in 9 reviews)

  • Good Benefits, good vacation and flexible time (in 14 reviews)

Cons
  • Promises are made for advancement and not kept by upper management (in 12 reviews)

  • Worst work-life balance I've ever had the displeasure to experience (in 6 reviews)

More Pros and Cons

82 Employee Reviews

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  1. Helpful (1)

    Management could care less

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Menver Servuces Representative III in Long Beach, CA (US)
    Former Employee - Menver Servuces Representative III in Long Beach, CA (US)

    I worked at Molina Healthcare full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    High turn over and management only cares about numbers and not quality and they wonder why members are opting out of Molina...they just don't care...

    Cons

    High turn over and no quality customer service for members

    Advice to Management

    Forget the numbers focus on the quality of service


  2. Helpful (4)

    Revolving door

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Provider Service Representative II in Springfield, IL (US)
    Former Employee - Provider Service Representative II in Springfield, IL (US)

    I worked at Molina Healthcare full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The pay is good however there comes a point it isn't worth the crap they put you through.

    Cons

    I was told my superior's superior to lie to customers, they stated that they never fired anyone for making stuff up so, just give them an answer. They don't pay their claims timely, they do everything they can to avoid timely payment and they claim they are timely because they reject almost everything for bogus reasons so that they are within the time requirements of adjudicating a claim based on the state's rules. They seem to enjoy keeping employees in turmoil making impossible demands so any employee can be fired at any time. They almost daily would send company wide lists of "no longer affiliated with Molina" employees. It is a revolving door where they gloat about "taking care of the problem" which is code for firing the latest scapegoat.

    Advice to Management

    Hire enough staff to do the job, be honest with the employees and the medical providers about your capabilities to pay claims, stop denying claims for bogus reasons and stop blaming the employee when a provider is upset due to lack of payment. Your standard line is the reps are not doing enough to keep the providers happy. The truth is you leave the reps with no integrity because you lie to them and they at first do not realize it and they tell providers those lies. Then when the provider gets hot because you owe them thousands of dollars in back claims you blame your reps who have no ability to fix the situation. This is why every rep. has left or been fired, including two field management staff. You hang them out to dry and give them nothing to work with then blame them for your issues. This is very wrong.


  3. Helpful (3)

    BIlling Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Billing Supervisor in Long Beach, CA (US)
    Former Employee - Billing Supervisor in Long Beach, CA (US)

    I worked at Molina Healthcare full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    There are some really great people that work here and want to make a difference.

    Cons

    Management is out of control. They don't value real talent and hard work. The expectations are unrealistic giving you unrealistic goals and setting employees up for failure.

    Advice to Management

    Put yourself in check and appreciate and value the hard work your team is giving you This is not prison so quit treating your staff like it is. If you want to be a warden, go work for the prison system.


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  5. Helpful (4)

    Horrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Molina Healthcare

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Helping people that really need it. Providing assistance in obtaining important healthcare.

    Cons

    Filled with rude, impertinent management. Incompetence is an understatement. If you challenge rudeness on the part of management, they will summarily dismiss you.

    Advice to Management

    I have nothing of value to say to people that overwork employees and allow verbal abuse by others.

    Molina Healthcare Response

    Jul 7, 2015 – Retention Analyst

    Dear Former Employee, Thank you for your comments. While we are a large company that has been growing at a significant rate, we are working hard to ensure that our core values translate from ... More


  6. Helpful (1)

    Former employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oakbrook Ter, IL (US)
    Former Employee - Anonymous Employee in Oakbrook Ter, IL (US)

    I worked at Molina Healthcare full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None that I can possibly think of.

    Cons

    The state does not give them any new business.... Terrible care per patients. What else would anyone possibly need to know.

    Advice to Management

    Close down !

    Molina Healthcare Response

    Jul 7, 2015 – Retention Analyst

    Dear Former Employee, Thank you for your comments. We are consistently and continually working with our state plans, state governmental bodies, and our members to provide better services to all ... More


  7. Helpful (1)

    Provider Services Rep ll

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Provider Service Representative in Doral, FL (US)
    Former Employee - Provider Service Representative in Doral, FL (US)

    I worked at Molina Healthcare full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The Contracting team was the best team I have ever worked with.

    Cons

    The Provider Services department wreaks of racism, favoritism, and the infamous Cuban Connection of management. If you don't kiss butt, or Gay to meet HR requirements, or let management sexually harass you; you aren't a fit.

    Advice to Management

    Replace Yourselves, and foster a drug free, sexual harassment free environment.


  8. Helpful (1)

    Outsources American IT Jobs

    • Culture & Values
    • Comp & Benefits
    Former Employee - Anonymous Employee in Trenton, NJ (US)
    Former Employee - Anonymous Employee in Trenton, NJ (US)

    I worked at Molina Healthcare full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    None. This company is clearly interested in outsourcing United States jobs. It did this since 2010, and continues to do so.

    Cons

    They make the software environment unbearable for any software developer. It's a joke. There own website doesn't even work correctly. They enforce a strict dress code, have no goals, and the American part is just an illusion so they don't get sued. Any serious software developer should run from this place. For a young IT Professional American out of college, it's a stepping stone. But a risky one at best.

    Advice to Management

    Don't hire Americans software engineers if you don't want them to work there. Your better off letting them get another job, because this is not a serious software company, at all. This is probably only a good place to work if your in the Medical profession.


  9. Helpful (5)

    BEWARE of employer saying one thing and delivering on another

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PSR in Chicago, IL (US)
    Current Employee - PSR in Chicago, IL (US)

    I have been working at Molina Healthcare full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Sounds good & feels right, good benefits, advancement potential, wage, duties & working conditions.

    Cons

    Nothing is as it was sold, wage is sub-par, benefit premiums are costly that lower net wage, work hours salary employee are 55+ hours per week lowering net wages per hour lower yet, conditions & supervisor are inadequate & poor leaders; company cannot support we PSR on the field making us look inept & emasculated.

    Advice to Management

    Starts at the top & trickles down. The final product reflect leadership/ownership so judge the job base on ALL these fellow employee comments AND warnings.


  10. Helpful (4)

    Molina HR suffers the same issues as the rest of the company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Los Angeles, CA (US)
    Current Employee - Systems Analyst in Los Angeles, CA (US)

    I have been working at Molina Healthcare full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Job security. No one is relieved of their employment no matter how little they know about the position that they've been put in to.

    Cons

    Despite an HR denial of H1B sponsorships in a previous response it is an easily searchable fact that Molina Healthcare does indeed sponsor foreign employees. This type denial is typical in my experience in this company.

    Advice to Management

    If you're not willing to let profit remain steady and instead insist on unchecked growth, then implement some focus training so that people with no healthcare background will know how to do their jobs.


  11. Helpful (4)

    Lawless Wild Wild West!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Molina Healthcare full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Pay, work and life balance.

    Cons

    Insidious nepotistic culture and cast system permeates from the top down!

    Advice to Management

    It's an inside job! Look inside your leadership!



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