Interview Question

Senior IT Manager – Sales & Marketing Solutions (SFDC/CRM) Interview

-Pune

VIAVI Solutions

[*] Tell me something about yourself, your professional and personal background like family, etc. [*] Which was the most challenging project for you? [*] What type of Vendor management experience you have. [*] Tell me which project had Service Cloud/Sales Cloud and how did you use it. [*] How did you use Salesforce.com Sales/Service cloud in the project being discussed. [*] After all question/answer session, asked whether I would like to add anything more which has not been covered during our discussions. [*] Tell me about your experience in establishing and handling SFDC Practice.

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Interview Answer

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[*] Vendor Mgmt - told that dealing with outside IT Services vendor for project implementation and also the product team from Oracle, etc. Google Vendor Mgmt too for a constructive answer. [*] For uncovered points, I have added few more points relevant to SFDC Practice handling. [*] Highlighted that I have experience in SOW, contract preparation, reviews, etc.

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