Glassdoor users rated their interview experience at Altura Credit Union as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Member Service Representative and rated their interviews as the hardest, whereas interviews for Member Service Representative and roles were rated as the easiest.
The hiring process at Altura Credit Union takes an average of 21 days when considering 1 user submitted interviews across all job titles. Candidates applying for Member Service Representative had the quickest hiring process (on average 21 days), whereas Member Service Representative roles had the slowest hiring process (on average 21 days).
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Altura Credit Union (Riverside, CA)
Interview
It took two weeks for the background check. They did not seem to be in a rush to get the position taken care of. One phone interview and one in person at my branch
I applied online. The process took 3 weeks. I interviewed at Altura Credit Union
Interview
You get a Video Interview, get chosen and schedule to come in for physical interview. Once if you are accepted, you will know within the next 2 to three weeks.
Interview questions [1]
Question 1
Tell me a time that you had when you provided great customer service.
I applied online. The process took 1 week. I interviewed at Altura Credit Union (Riverside, CA) in Apr 2016
Interview
I applied through zip recruiter online and received a call back a week or two later. The nice lady from Altura human resources department asked if I had about fifteen minutes to talk. I said yes. We then began the telephone interview. I did well or decent enough to be referred to a second in person interview with two managers. I couldn't make it to the in person 2nd interview, which follows the phone interview so had to cancel. The interviewer was very friendly and pleasant making me less nervous on the phone.
Interview questions [1]
Question 1
Have you dealt with an irate customer and how did you handle it? Why would you be a good fit for the job? Does your schedule interfere?