I applied online. The process took 3 days. I interviewed at Apple (Chicago, IL) in Dec 2009
Interview
I applied online and was given a call from HR asking me to come in for an in person interview. The first meeting I had met with 3 managers, the 2nd meeting ( a couple of days later) I met with one more manager and on the 3rd visit, I came in to fill out the paper work. The hardest round would be the 1st round where all of the questions were asked with one person at a time. It was mostly behavioral questions with some product knowledge demonstrations. Also, note that I showed up early ahead of time but my interview time was pushed back by at least 30 minutes in which I spent time waiting on the sales floor. They had me come up stairs into a smaller management room and on the 2nd interview, it took place right on the sales floor among the hustle and bustle and it was much more relaxed and was shorter for just a few basic questions (why do you want to work here, what qualities and skills do you have, etc.) I was hired during Holiday season so they were in desperate need of help so that may have been the reason for a shorter process compared to the rest of the average number of rounds that take place at Apple.
Here are some interview questions that were asked:
- Which Apple product do you own?
- Which Mac application have you used?
- Describe your retail experience if you have any?
- Have you come across a time when customers were being difficult because of a product/service? How did you manage?
- Why do you want to work for Apple?
- How do you feel about technical jargon, would you be able to translate it to into something the end user will understand?
- What did you notice coming here and how do you see yourself fit in with us?
- Sell me a Mac (present scenario) and tell me why I should purchase it.
- Have you ever recommended Apple products to anyone? Did they purchase it?
- What was it like working at _____ (Past job)?
- Which job in your work history was your favorite?
- Describe a time when someone you work for didn't do their part, how did you handle it?
- Are you comfortable talking with customers one on one?
Famously competitive as always, my odds were better since I kept updating my resume whenever I was on the job search. They reached out to me first by email, I completed an application, and then had three rounds of interviews in total.
Interview questions [1]
Question 1
Tell me about a time when you had to work with someone hesitant to learn.
Started with group interview and asked us all questions, only asked three questions and also showed us a little about genmojis and allowed us to create our own. if successful was a one to one interview with store manager again only asked three questions.
3 interviews that were all online and then an in person orientation where we learned more about the company and the values. After this point I became a temp 6 month contract