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Asurion CCR Interview Questions

Interviews at Asurion

5 Interview Reviews

Experience

Experience
100%
0%
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Getting an Interview

Getting an Interview
60%
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Difficulty

1.4
Average

Difficulty

Hard
Average
Easy

Helpful (4)  

CCR Interview

Anonymous Employee in Altoona, PA (US)
Accepted Offer
Positive Experience
Easy Interview

Application

I applied through other source. The process took 2 weeks. I interviewed at Asurion (Altoona, PA (US)).

Interview

They make sure you have had previous experience interacting with customer in a positive manner. They also want to make sure you enjoy being in customer service. You will take a test, you will be taken to the floor to listen to an agent to get an idea of what you will be doing.

Interview Questions

  • Give me an example of a time you had poor customer service / A time you had excellent customer service   Answer Question

Other Interview Reviews for Asurion

  1. Helpful (1)  

    CCR Interview

    Anonymous Employee in Crestview, FL (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 days. I interviewed at Asurion (Crestview, FL (US)) in June 2013.

    Interview

    I came in took a computer competency test and was asked to stick around for a little bit. got pulled into a HR office and started the process. Was told I was hired before I left the office

    Interview Questions

    • not so much a question but we did an exercise where they just pretended to be completely upset about something that made no sense   1 Answer

    Negotiation

    there was not one


  2.  

    CCR Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Asurion in April 2015.

    Interview

    Interview was very easy, over the phone with a supervisor, cookie cutter interview. Overall the interview was great, the supervisor and hiring staff was great as well. awesome place to work just awesome

    Interview Questions

    • Why do you want to work for Asurion?   1 Answer
  3.  

    CCR Interview

    Anonymous Employee in Atlanta, GA (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Asurion (Atlanta, GA (US)) in March 2015.

    Interview

    Usual questions about customer service experience and why you are a good fit for the job. They really just need to make sure you are quick on your feet and a fast learner.

    Interview Questions


  4.  

    CCR Interview

    Anonymous Employee in Great Falls, MT (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Asurion (Great Falls, MT (US)) in December 2014.

    Interview

    They had me take a computer test to see where my knowledge was. Then I spoke with the HR dept. Viola, I was hired!!! Very pleasant people who interviewed me. Very, very welcoming.

    Interview Questions

    • How do you feel you can contribute to Asurion?   1 Answer
    • How much experience do you have with customer service?   1 Answer

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