Asurion Technical Support Interview Questions | Glassdoor.co.in

Asurion Technical Support Interview Questions

Interviews at Asurion

7 Interview Reviews

Experience

Experience
86%
0%
14%

Getting an Interview

Getting an Interview
86%
14%

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy

 

Technical Support Interview

Anonymous Employee in Atlanta, GA (US)
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. I interviewed at Asurion (Atlanta, GA (US)) in August 2020.

Interview

You have to take an assessment. Once you get passed that,You had to answer pre interview question. They ask you questions and then record your answers using your voice. If you pass that You are ready to schedule a video interview.

Interview Questions

  • Name a time you had to see something to someone?   1 Answer

Other Interview Reviews for Asurion

  1.  

    Technical Support Interview

    Anonymous Employee in Las Vegas, NV (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Asurion (Las Vegas, NV (US)) in July 2020.

    Interview

    The recruiter was pleasant, and the interview .process went smooth and easy. The questions were to describe day to day customer processs. I was advised that I would be advancing to a video interview due to covid followed up by email with remaining instructions and confirmation of interview time.

    Interview Questions

    • What does customer service mean to me, and how would I describe going above and beyond for a customer?   Answer Question

  2.  

    Technical Support Interview

    Anonymous Employee in Orlando, FL (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Asurion (Orlando, FL (US)) in July 2019.

    Interview

    There were 2 parts. Phone interview and if successful you are set up with a date for a face to face interview. The process is straight forward. During the phone interview technical questions are asked, but it's nothing too difficult.

    Interview Questions

  3. Helpful (1)  

    Technical Support Interview

    Anonymous Employee in Houston, TX (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Asurion (Houston, TX (US)) in February 2019.

    Interview

    You have to be honest, study about the job, please be clean and neat. Be on time. When you there keep eye to eye contact sit up straight and off your phone. Listen and answer ever question to the best way you can.

    Interview Questions


  4. Helpful (5)  

    Technical Support Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at Asurion.

    Interview

    Recruiting was fast. Drug test was done. Talked to two people and that was it! All paperwork has to be notarized. I just did mine at my bank. I had to go to a place for i9 verification too. It was pretty simple.

    Interview Questions


  5. Helpful (3)  

    Technical Support Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Asurion.

    Interview

    The entire process took about 2 weeks and when training started everything seemed to breeze by quickly. There's alot of information to learn but if you pay attention to the tools they show you, you'll be a star

    Interview Questions

    • Name a time you had a problem with a coworker. How did you guys resolve it?   Answer Question

    Negotiation

    No negotiation


  6. Helpful (1)  

    Technical Support Interview

    Anonymous Employee in Phoenix, AZ (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 1+ week. I interviewed at Asurion (Phoenix, AZ (US)) in November 2013.

    Interview

    the first interview was with the hiring agency and then I interviewed with a manager. she was very professional and once the interview was completed we made a personal connection as well

    Interview Questions

    • they do ask some questions that have to do with software and phones and things like that. but they do offer great training   Answer Question

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