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    Auto Trader UK Customer Service Advisor Interview Questions

    Interviews at Auto Trader UK

    4 Interview Reviews

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    Customer Service Advisor Interview

    Anonymous Interview Candidate in Manchester City Centre, England (UK)
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at Auto Trader UK (Manchester City Centre, England (UK)) in August 2019.

    Interview

    First there was a "getting to know each other" activity on the assessment day. After that there was a customer scenario - the customer broke down and I had to take on the role of an adviser - calming and helping the customer

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    Interview Questions

    Other Interview Reviews for Auto Trader UK

    1.  

      Customer Service Advisor Interview

      Anonymous Employee in Manchester, England (UK)
      Accepted Offer
      Positive Experience
      Average Interview

      Application

      I applied through other source. The process took 1 day. I interviewed at Auto Trader UK (Manchester, England (UK)) in June 2014.

      Interview

      came down to a group interview, dd exercises as a group a 1-2-1 interview and an interview with the director. (turns out this was so they could put me in a different job than I originally applied due to skill set and value belief, ended up going straight into trade service rather than private)

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      Interview Questions

    2.  

      Customer Service Advisor Interview

      Anonymous Employee in Newton-le-Willows, England (UK)
      Accepted Offer
      Positive Experience
      Average Interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Auto Trader UK (Newton-le-Willows, England (UK)) in October 2013.

      Interview

      Fun! It was a really fun day. There was a group of us and instead of having an interview we had a number of tasks we had to do to see if we had the right skills.

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      Interview Questions

      3. Join the Auto Trader UK team
      See Our Latest Jobs

    3.  

      Customer Service Advisor Interview

      Anonymous Employee in Newton-le-Willows, England (UK)
      Accepted Offer
      Positive Experience
      Average Interview

      Application

      I applied through an employee referral. The process took 1 day. I interviewed at Auto Trader UK (Newton-le-Willows, England (UK)) in May 2013.

      Interview

      we had to preform in a group task on a scenario provided by the company, then we had a one on one interview with a team manager. which we discussed previous employment and experience. we also ran through scenarios were I had provided great customer service and the surroundings in which I had used them

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      Interview Questions

      • asked for examples of great customer service and the scenarios in which you used them,
        previous employment and experience.   Answer Question
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