Auto Trader UK Customer Service Advisor Interview Questions | Glassdoor.co.in

Find jobs for Customer Service Advisor

Auto Trader UK Customer Service Advisor Interview Questions

Interviews at Auto Trader UK

4 Interview Reviews

Experience

Experience
100%
0%
0%

Getting an Interview

Getting an Interview
50%
25%
25%

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy

 

Customer Service Advisor Interview

Anonymous Employee in Newton-le-Willows, England (UK)
Accepted Offer
Positive Experience
Average Interview

Application

I applied through an employee referral. The process took 1 day. I interviewed at Auto Trader UK (Newton-le-Willows, England (UK)) in May 2013.

Interview

we had to preform in a group task on a scenario provided by the company, then we had a one on one interview with a team manager. which we discussed previous employment and experience. we also ran through scenarios were I had provided great customer service and the surroundings in which I had used them

Interview Questions

  • asked for examples of great customer service and the scenarios in which you used them,
    previous employment and experience.   Answer Question

Other Interview Reviews for Auto Trader UK

  1.  

    Customer Service Advisor Interview

    Anonymous Employee in Manchester, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 1 day. I interviewed at Auto Trader UK (Manchester, England (UK)) in June 2014.

    Interview

    came down to a group interview, dd exercises as a group a 1-2-1 interview and an interview with the director. (turns out this was so they could put me in a different job than I originally applied due to skill set and value belief, ended up going straight into trade service rather than private)

    Interview Questions


  2.  

    Customer Service Advisor Interview

    Anonymous Employee in Newton-le-Willows, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Auto Trader UK (Newton-le-Willows, England (UK)) in October 2013.

    Interview

    Fun! It was a really fun day. There was a group of us and instead of having an interview we had a number of tasks we had to do to see if we had the right skills.

    Interview Questions

  3.  

    Customer Service Advisor Interview

    Anonymous Interview Candidate in Manchester City Centre, England (UK)
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at Auto Trader UK (Manchester City Centre, England (UK)) in August 2019.

    Interview

    First there was a "getting to know each other" activity on the assessment day. After that there was a customer scenario - the customer broke down and I had to take on the role of an adviser - calming and helping the customer

    Interview Questions


Don't Miss Out On a Job You Love
Upload a CV to easily apply to jobs from anywhere. It's simple to set up.