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      CAI

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      Service Desk Analyst Interview

      15 Apr 2019
      Anonymous employee
      Newark, DE
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at CAI (Newark, DE) in Jun 2018

      Interview

      Two round interviews 1st phone interview, if you got the phone interview, that means you are qualified to some extent, ask the basic contact information, then set up the onsite interview. after you take an easy test online. Like a quiz. 2nd, Tell me about yourself, Just briefly introduce yourself, education, working experiences, what you did in the past. They probably need a person who can speak more than one language. Then go back, they will call you and test the language efficiency. Done, You probably will get hired if you do not apply for the English support only.

      Interview questions [1]

      Question 1

      Can't remember, Just all kinds of basic questions. What's your biggest weakness/strengths. How do you conquer them? Something just like that.
      1 Answer
      1

      Other Service Desk Analyst interview reviews for CAI

      Service Desk Analyst Interview

      20 Oct 2023
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at CAI

      Interview

      easy and casual. had a phone interview with one of the managers and got tested on language skills. the call lasted for about 20 min. Got the offer same day after the call

      Interview questions [1]

      Question 1

      talk in applied job language
      Answer question
      1

      Service Desk Analyst Interview

      25 Jun 2021
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I interviewed at CAI

      Interview

      Interview process was okay. There is nothing to prepare. The interviewer asked many questions about hypothetical questions on how you approach the problem and communicate to the customers. I can imagine your own growth in this role is very limited.

      Interview questions [1]

      Question 1

      Basic questions about windows systems
      Answer question

      Service Desk Analyst Interview

      13 Jul 2021
      Anonymous employee
      Newark, DE
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through university. The process took 5 weeks. I interviewed at CAI (Newark, DE) in Mar 2021

      Interview

      The interview went very smoothly. Employer asked basic computer questions to gage my understanding of technology, along with the basic interview questions like how I would be a good fit.

      Interview questions [1]

      Question 1

      If a person calls about a problem where there computer isn’t responding the way it should.
      Answer question

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